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Created attachment 152151 [details] Error message I had two exceptions today, IDE suggested me to report the problem, but it has failed. I did it many times before and it worked without any problems. I use my account and password to upload reports. Product Version: NetBeans IDE 8.0.2 (Build 201411181905) Java: 1.8.0_25; Java HotSpot(TM) 64-Bit Server VM 25.25-b02 Runtime: Java(TM) SE Runtime Environment 1.8.0_25-b18 System: Windows 7 version 6.1 running on amd64; Cp1250; pl_PL (nb)
In messages.log: INFO [org.netbeans.modules.uihandler.Installer]: findIdentity: 71566a22-aa10-4869-a7fa-bf7b3da9d866_d2104f83-6601-4855-91b7-629548fd20f7 INFO [org.netbeans.modules.uihandler.Installer] java.net.SocketException: Software caused connection abort: recv failed at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:150) at java.net.SocketInputStream.read(SocketInputStream.java:121) at java.io.BufferedInputStream.fill(BufferedInputStream.java:246) at java.io.BufferedInputStream.read1(BufferedInputStream.java:286) at java.io.BufferedInputStream.read(BufferedInputStream.java:345) at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:703) at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:647) at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1534) at sun.net.www.protocol.http.HttpURLConnection.access$200(HttpURLConnection.java:90) at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1431) at sun.net.www.protocol.http.HttpURLConnection$9.run(HttpURLConnection.java:1429) at java.security.AccessController.doPrivileged(Native Method) at java.security.AccessController.doPrivileged(AccessController.java:713) at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1428) at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480) at org.netbeans.modules.uihandler.Installer.uLogs(Installer.java:1407) at org.netbeans.modules.uihandler.Installer.uploadLogs(Installer.java:1222) at org.netbeans.modules.uihandler.Installer.access$1600(Installer.java:122) [catch] at org.netbeans.modules.uihandler.Installer$Submit.uploadAndPost(Installer.java:2147) at org.netbeans.modules.uihandler.Installer$Submit.access$1400(Installer.java:1654) at org.netbeans.modules.uihandler.Installer$Submit$1$2.run(Installer.java:2047) at org.openide.util.RequestProcessor$Task.run(RequestProcessor.java:1423) at org.openide.util.RequestProcessor$Processor.run(RequestProcessor.java:2033)
I am missing messages.log file.
I can't send you the full messages.log file because there are some classified information (too many to filter them by hand). But believe me or not, there is no more information about the connection error than I posted in the comment #1.
Ok, I cannot investigate the issue without information from messages.log. I just verified that the server part is working fine and we are getting new reports. Closing as works-for-me until we have more info.
Uploading works at home, but doesn't work at my office. Probably it has something to do with our corporate proxy. I'll attach the messages.log (nothing there) and a new error message from the dev version, which has additional info.
Created attachment 153157 [details] New messages log.
Created attachment 153158 [details] New error message Note the "Length Required" information in the error message.
Product Version: NetBeans IDE Dev (Build 201504100001) Java: 1.8.0_25; Java HotSpot(TM) 64-Bit Server VM 25.25-b02 Runtime: Java(TM) SE Runtime Environment 1.8.0_25-b18 System: Windows 7 version 6.1 running on amd64; Cp1250; pl_PL (nb) We are using squid/2.7.STABLE6 as the proxy.
Why do you attaching messages.log as image/png?
Created attachment 153159 [details] New messages log. Sorry, I habitually changed to PNG.
ok, messages.log shows that you are using direct connection (i.e. no proxy). INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy resolver: Windows INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy reloading succeeded. INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy - mode: direct INFO [org.netbeans.core.network.proxy.NetworkProxyReloader]: System network proxy: fell to default (correct if direct mode went before)
It works as a transparent proxy - no need to configure anything, no way to bypass it.
http://en.wikipedia.org/wiki/Proxy_server#Transparent_proxy
(In reply to cezariusz from comment #12) > It works as a transparent proxy It would be good to mention it in advance. Reassigning to ide/logger to investigate, why http request is missing "Content-Length" header field. Note that this problem looks similar to issue #231359.