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Bug 250217 - NB 8.0.2 "Report Issue..." Connection Problem
Summary: NB 8.0.2 "Report Issue..." Connection Problem
Status: NEW
Alias: None
Product: ide
Classification: Unclassified
Component: Exceptions Reporter (show other bugs)
Version: 8.0.2
Hardware: PC Windows 7
: P3 normal (vote)
Assignee: Tomas Hurka
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-02-04 15:52 UTC by mark_barnes
Modified: 2015-02-05 10:19 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


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Description mark_barnes 2015-02-04 15:52:47 UTC
Whenever I try to file a new bug (Help -> Report Issue...") from NB, the "Report a New Task" window comes up, but the only thing displayed in it is "Preparing...".  "Preparing task..." is displayed in the Status Bar.  The progress bar is moving.  Eventually I get a dialog that says:

	I/O Error occurred while communicating with https://netbeans.org/bugzilla.
	ConnectTimeoutException: The host did not accept the connection within timeout of 60000 ms

I'm don't think it's a network or even a proxy issue.  I can run "Help -> Update" and everything works.  "Test Connection" on the "General" Tab on the NB Options dialog also returns with a green checkmark.  I have NB configured for "Manual Proxy Settings".  It has the correct corporate HTTP Proxy URL and Port.  I also has a number of No Proxy Hosts (for internal systems.)  "netbeans.org" is not in this list.

My browsers successfully load https://netbeans.org/bugzilla

Can someone please tell me what I might be missing?

NB 8.0.2
JDK 1.8.0_31
Windows 7

The Windows proxy settings are correct as well.   And the proxy Java environment settings are also set in _JAVA_OPTIONS.