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Bug 211227 - Bug with >300 dups is not reported, manual reporting fails
Summary: Bug with >300 dups is not reported, manual reporting fails
Status: RESOLVED FIXED
Alias: None
Product: ide
Classification: Unclassified
Component: Exceptions Reporter (show other bugs)
Version: 7.2
Hardware: PC Linux
: P2 normal (vote)
Assignee: Tomas Danek
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-04-16 08:42 UTC by Marian Mirilovic
Modified: 2012-04-16 10:11 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


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Description Marian Mirilovic 2012-04-16 08:42:17 UTC
See http://statistics.netbeans.org/analytics/detail.do?id=186783

1. why it is still not reported
2. tried to do it manually but it silently failed
Comment 1 Tomas Danek 2012-04-16 09:39:32 UTC
problem is that during bug submit is being tried to add to cc some non-existent user (i.e. user reported submit some time ago,  and deleted account later). Bugzilla returns following error:

Bugzilla cannot make a conclusive match for one or more of the names and/or email addresses you entered on the previous page. 
Please examine the lists of potential matches below and select the ones you want, or go back to the previous page to revise the names you entered.
Comment 2 Marian Mirilovic 2012-04-16 09:45:00 UTC
Ok, so for now let's report without anybody on cc .... we will solve it later once ER sits beside BZ ...
Comment 3 Tomas Danek 2012-04-16 10:01:17 UTC
after removing problematic report bug was successfully created: http://netbeans.org/bugzilla/show_bug.cgi?id=211239
Comment 4 Tomas Danek 2012-04-16 10:11:28 UTC
Fixed now...or better say workarounded. Sad thing about this is that we are not able to avoid this (very rare) situation in the future now; ER gets as a html response for bugzilla submit; and is able to recognize  only positive case (i.e. bug was reported successfully). I'm afraid that recognizing what went wrong from looong bugzilla response is task for humans :-( 
but maybe at least emailing admin that something went wrong during automatic/manual report to BZ would be useful.