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Bug 88140 - netbeans.org refusing mails from netbeans.info
Summary: netbeans.org refusing mails from netbeans.info
Status: RESOLVED INVALID
Alias: None
Product: obsolete
Classification: Unclassified
Component: collabnet (show other bugs)
Version: 5.x
Hardware: All All
: P1 blocker (vote)
Assignee: support
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-10-27 11:21 UTC by jcatchpoole
Modified: 2009-11-08 02:36 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
Sample bounce from netbeans.org -> netbeans.info (1.50 KB, text/plain)
2006-10-27 11:23 UTC, jcatchpoole 		Details
Add an attachment (proposed patch, testcase, etc.)

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Description jcatchpoole 2006-10-27 11:21:06 UTC 
We are seeing thousands of bounce messages from netbeans.org.  Users fill out a
subscription form on our downloads pages, which generates emails to the
@netbeans.org subscription addresses (like nbannounce-subscribe@ etc).  Those
msgs are bouncing, I will attach a sample.

The ISP hosting nb.info for us has reported serious mail backlogs onbecause of
this.  They investigated and found msgs are bouncing with the following error msg :

204.16.104.10_does_not_like_recipient./Remote_host_said:
_452_Too_many_recipients_received_this_hour/Giving_up_on_204.16.104.10

Sounds like nb.org (or some collab server processing mail for it) is rejecting
msgs coming from nb.info.

We need this addressed immediately.  Pls respond, thanks.
Comment 1 Unknown 2006-10-27 11:23:13 UTC 
Looking into this Jack.
Comment 2 jcatchpoole 2006-10-27 11:23:39 UTC 
Created attachment 35588 [details]
Sample bounce from netbeans.org -> netbeans.info
Comment 3 Unknown 2006-10-27 13:19:11 UTC 
Jack, from the research we had, i dont think the mail is being rejected as we 
see in the mail logs all the messages has been delivered. So will update 
further whats making these bounce message as we suspect it could be more 
message recieved than the limit per hour.
Comment 4 Unknown 2006-10-27 13:19:55 UTC 
Updating WB.
Comment 5 Unknown 2006-10-27 19:44:27 UTC 
I just used the form to sign up and received a confirmation email in my inbox. 
Can we confirm if rocko.futurequest.net is still getting the bounces?
Comment 6 jcatchpoole 2006-10-28 19:39:45 UTC 
I have ~2000 bounces in the last 24 hours.  Less than the previous 24 hours
(closer to 6000), but still obviously a problem.

This remains a P1.  Pls advise.
Comment 7 Unknown 2006-10-29 10:46:09 UTC 
Jack,

Please provide us with the bounced messages with the full header of the message
and the body. The attachment in desc3 was just a notice of delay not a bounce.  

According to the spam/virus filter it has not bounced any messages from
netbeans.info. We should be able to better diagnose the problem with the actual
bounced message with the full header of the message and body.  

Regards,
Karishma
Support Operations
Comment 8 Unknown 2006-11-01 05:54:27 UTC 
Jack, is this still happening, if so could you please send us one of those 
bounced messages?

Thanks
Priya
Comment 9 jcatchpoole 2006-11-01 13:49:53 UTC 
Seems to have gone away, thanks.
Comment 10 padmar 2006-12-06 11:09:29 UTC 
Based on Jack's comment, marking as verified
Comment 11 Marian Mirilovic 2009-11-08 02:36:39 UTC 
We recently moved out from Collabnet's infrastructure