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Bug 73355 - stats.collab.net refusing http connections
Summary: stats.collab.net refusing http connections
Status: RESOLVED INVALID
Alias: None
Product: obsolete
Classification: Unclassified
Component: collabnet (show other bugs)
Version: 5.x
Hardware: All All
: P1 blocker (vote)
Assignee: support
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-03-07 20:42 UTC by jcatchpoole
Modified: 2009-11-08 02:35 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:

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Description jcatchpoole 2006-03-07 20:42:23 UTC 
I cannot reach stats.collab.net, where our logfiles are.  Our stats are
critical, this is a P1 for us.  This is happening from both inside and outside
the Sun firewall.

[jak@jem]: ~ $ wget -S http://stats.collab.net/
--20:41:40--  http://stats.collab.net/
           => `index.html'
Resolving stats.collab.net... 64.125.134.22
Connecting to stats.collab.net[64.125.134.22]:80... failed: Connection refused.
Comment 1 Unknown 2006-03-07 20:58:53 UTC 
Hi Jack,
          We confirm that the site is not avaliable. It seems to be a hardware
problem and we are already working on this issue. We'll update you as soon as
possible.

Regards,
Sachin
Support Operations.
Comment 2 jcatchpoole 2006-03-07 21:12:33 UTC 
Thanks for the update.  The most absolutely critical thing for us is no loss of
data (ie the logs are still being created and saved).
Comment 3 Unknown 2006-03-08 05:30:29 UTC 
Jack,

The stats.collab.net is up now. All the data has been restored and back online.
Our engineers are running reports, since there are new logs. This seem to take a
while as there are lot of processing queued up.

Regards,
Jeeva
Support Operations
Comment 4 Unknown 2006-03-10 23:57:33 UTC 
Hi Jack,
        Closing the case since the site is working fine.

Regards,
Sachin
Support Operations.
Comment 5 Unknown 2006-03-11 00:06:47 UTC 
Jack,
         I have verified and checked that all the logs are updated till date ie
03/09/06.

Regards,
Sachin
Support Operations.
Comment 6 jcatchpoole 2006-03-13 09:41:07 UTC 
Thanks.
Comment 7 padmar 2006-10-11 14:16:38 UTC 
Based on Sachin's comments marking this issue as verified
Comment 8 Marian Mirilovic 2009-11-08 02:35:39 UTC 
We recently moved out from Collabnet's infrastructure