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Bug 66103 - logfiles not appearing at stats.collab.net
Summary: logfiles not appearing at stats.collab.net
Status: RESOLVED INVALID
Alias: None
Product: obsolete
Classification: Unclassified
Component: collabnet (show other bugs)
Version: 5.x
Hardware: All All
: P1 blocker (vote)
Assignee: support
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-10-06 10:38 UTC by jcatchpoole
Modified: 2009-11-08 02:35 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

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Description jcatchpoole 2005-10-06 10:38:39 UTC 
The daily httpd logfiles which are normally available from stats.collab.net are
not appearing (last one from Oct 3rd).  We generate critical metrics from these
files which are used right up the management chain, even a day's outage is a
critical problem for us.

I don't think this is related to the server move over the weekend, since the
last file appeared after the move.  It has happened many times before after a
server outage (eg issue 14398, issue 17758, issue 18186, issue 41892, issue
56535, issue 56722), so I assume this is on a checklist by now.
Comment 1 Unknown 2005-10-06 10:46:47 UTC 
Accepting the issue and starting to work on it.

Thanks,
Karishma-Helpdesk
Comment 2 Unknown 2005-10-06 10:58:40 UTC 
Jack,

I have filed an internal ticket to the Operations are they are currently looking
into this. Will get back to you soon with their response.

Thanks,
Karishma-Helpdesk
Comment 3 Unknown 2005-10-06 15:18:00 UTC 
stats.collab.net is accessible now, can you please check and let us know if you
have any questions.

Thanks,
Kavitha-Helpdesk
Comment 4 jcatchpoole 2005-10-11 17:53:05 UTC 
Yes, the logs appeared.  Thanks.
Comment 5 jcatchpoole 2005-10-11 17:59:04 UTC 
x
Comment 6 padmar 2006-10-11 14:14:29 UTC 
Based on Jack's comments, marking this issue as verified
Comment 7 Marian Mirilovic 2009-11-08 02:35:06 UTC 
We recently moved out from Collabnet's infrastructure