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Bug 37464 - Red "could not find" message distressing
Summary: Red "could not find" message distressing
Status: RESOLVED FIXED
Alias: None
Product: editor
Classification: Unclassified
Component: Search (show other bugs)
Version: 3.x
Hardware: All All
: P4 blocker (vote)
Assignee: issues@editor
URL:
Keywords: UI
Depends on:
Blocks:
 
Reported: 2003-11-24 23:04 UTC by David-john Burrowes
Modified: 2007-11-05 13:42 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
screenshot (8.68 KB, image/png)
2005-03-16 10:02 UTC, Milan Kubec
Details

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Description David-john Burrowes 2003-11-24 23:04:00 UTC
In a usability study recently, we had a
participant point out that the bright red "could
not find this text" message in the status bar of
the editor was distressing, because the red color
implied that this was a serious problem, which is
is not.
Comment 1 psuk 2004-03-23 18:20:16 UTC
Changing subcomponent to "search"
Comment 2 Milan Kubec 2005-03-15 15:54:02 UTC
Changing to DEFECT to gain more attention from HIE/UI experts. I think the same
about the bright red color. I'm always a bit distressed from the message until I
realize that's just info about not finding some text.

It's just information that the text wasn't found, not any fatal problem, so the
color might be less saturated or there might be different UI gesture to show the
information, e.g. Exclamation mark and text.
Comment 3 Roman Strobl 2005-03-15 16:02:56 UTC
Rudolfe, we will really need to find a good general way of how to inform users
about action results in editor. As I said, I disagree with using red in this
case. It has to be visible to users, that I agree with, but red is used in case
of an error. This message is a warning IMO and it would be better to use a
different colour here.
Comment 4 Milan Kubec 2005-03-16 10:02:22 UTC
I'm going to attach screenshot comparing our heavyweight and Firefox's
lightweight way of telling the same to user. Firefox in addition uses
characteristic sound to indicate that Find action wasn't successful.
Comment 5 Milan Kubec 2005-03-16 10:02:56 UTC
Created attachment 20875 [details]
screenshot
Comment 6 Roman Strobl 2005-07-09 07:48:53 UTC
Adding Jano on CC. Jano, we need to find a good way how to let users know about
an error. Currently this is handeled quite inconsistently in editor - sometimes
with red color in status bar, sometimes with standard background. In some case
beep is used in some cases it is not. In some cases a new dialog is shown. Any
ideas how to make this consistent?
Comment 7 Vitezslav Stejskal 2006-12-10 23:08:43 UTC
Any ideas?
Comment 8 Vitezslav Stejskal 2007-09-05 17:15:26 UTC
Sorted out with the new search bar.