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Bug 35867 - Can't install 3.5.1
Summary: Can't install 3.5.1
Status: CLOSED FIXED
Alias: None
Product: installer
Classification: Unclassified
Component: Code (show other bugs)
Version: 3.x
Hardware: PC Linux
: P3 blocker (vote)
Assignee: issues@installer
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-09-02 13:25 UTC by _ proxity
Modified: 2005-07-15 14:13 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
strace dump (215.97 KB, text/plain)
2003-09-02 13:26 UTC, _ proxity 		Details
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Description _ proxity 2003-09-02 13:25:25 UTC 
I use 3.5 and want to update to 3.5.1 but the
installer hangs after it has opened its windows.
I've done a strace like this, so you can see how
far it gets:

[root@titan NetBeans]# strace
./NetBeansIDE-release351-linux.bin 2>
/tmp/nb351.strace
InstallShield Wizard
 
InstallShield Wizard wird initialisiert...
 
Java(tm) Virtual Machine wird gesucht...
.........

It seems that binary is searching for some not
existing files:
NetBeansIDE-release351-linux.cp2
NetBeansIDE-release351-linux.sp
NetBeansIDE-release351-linux.ja

see attached strace dump
Comment 1 _ proxity 2003-09-02 13:26:34 UTC 
Created attachment 11485 [details]
strace dump
Comment 2 _ proxity 2003-09-15 17:07:11 UTC 
Help! Still no progress here!
Comment 3 _ proxity 2003-09-26 09:37:50 UTC 
I found a file in /tmp that was left behind by the NetBeans Installer.
Something like /tmp/nb* (sorry I don't remember the filename exactly).
I deleted the file, and then the installer had no problems to start. I
hope you can identify the problem.
Comment 4 zikmund 2004-03-03 18:00:53 UTC 
It seems to be fixed by using InstallShield Multiplatform 5 installers
in 3.6. Maring as FIXED.
Feel free to reopen if problem will arise again. Thanks.
Comment 5 Michal Mocnak 2005-07-15 14:13:57 UTC 
Closed