I have both XP Pro and Home on a PC. Both patched up to
the latest fixes from Microsoft.
On either OS if I try to install NetBeans 3.4.1 I can
press 'Next' after specifying which directory I want to
install into and then the CPU goes up to 99%.
I am then allowed to press the 'Next' button again, at
which time the hour glass appears and the CPU goes to 99%
and it hangs.
If I install 3.4 on the same OS and then try and install
3.4.1 and tell it to upgrade the existing installation it
works correctly and the installer finishes.
If I then try to un-install the above it says that the un-
installer finished, but NetBeans is still displayed in the
list of installed programs and it has removed nothing.
(Maybe this last part should be a seperate Issue)?
i have encountered the same problem described in the first part of the
report. however i am running win2k sp3, j2sdk1.4.0_01, j2sdkee1.3.1
I have same problem installing 3.4.1 on a win2k/jdk1.3
I had just uninstalled 3.4 successfully leaving the .cfg
I get choose install dir, when I click next it hangs with
99% cpu use
I have the same problem installing 3.4.1 on Win XP Pro with
j2sdk1.4.0_02 installed. I could install 3.4 with no problem.
Happens for me on Win2k SP3 with JDK 1.4.1_02
Just a thought, maybe running XP in safe mode and loging
in as administrator would allow the installer to work.
It might be that a supervisor account in XP is not the
same as the administrator account.
Scheduled for 4.0. Needs more investigation.
*** Issue 32113 has been marked as a duplicate of this issue. ***
*** Issue 32647 has been marked as a duplicate of this issue. ***
There are 5 reports of the problem in this report and there are about
the same number of duplicates logged in IZ. The users are unable to
install the product -- this sounds like a P1 (not P3) and needs to be
investigated now (not for 4.0).
OK, but there is a workaround and it is not common problem - I was
unable to reproduce it. Also destination bean is property of IS so I
can hardly change code of it.
> there is a workaround and it is not common problem
based on what we see on the mailing lists, this is becoming more and
more common problems. IMO the installer must be rock-solid.
What is the a workaround you're talking about? I couldn't see it in
this bug report. Have we analyzed the problem to know what the cause
is or can be?
It is hard to analyze problem when I'm not able to reproduce it.If
anyone from QA is then I'll investigate. I know that there was some
installer freeze on Linux and as workaround there was enough to use
CTRL+/ (should be the same as CTRL+Break on Win)which causes thread
dump and then installer continued.
*** Issue 33945 has been marked as a duplicate of this issue. ***
*** Issue 33123 has been marked as a duplicate of this issue. ***
*** Issue 34091 has been marked as a duplicate of this issue. ***
This one is probably release note candidate.
Here is snip of mail from Frank Cohen about his investigation:
Frank Cohen wrote:
Hi Tim: I tried running the installer on other JVMs:
Java 1.3.1 - passed
Java 1.4.0 - failed
Java 1.4.1 - passed
Java 1.5.2 beta - passed
So the problem is NB3.5rc3 installer is not compatible with Java
1.4.0. Would you mind putting this into issuezilla - seems like
something that should go into the readme file or maybe in the faq on
the download site.
Proposed relnote. I say a lot here, so I hope several people will have
The installer sometimes hangs when doing a clean install (not
upgrading a previous version of the IDE) after selecting the
installationd directory in the wizard. This bug has been encountered
on some Windows and Linux systems but has not been isolated.
Some possible workarounds:
*Try a different JDK version. The bug appears to be most common on JDK
*Accept the default installation directory.
*If you have a previous version of the IDE installed, select the
upgrade option when installing.
*If you are running on a Linux system, pressing Ctrl-\ sometimes stops
*If you are running on a Windows XP system, check your permissions.
You may need to logon as administrator or set administrator privileges
for yourself to get the installer to work correctly.
Only one comment "*If you have a previous version of the IDE
installed, select the
upgrade option when installing" should be "If you have a previous
version of the IDE installed, select the
import option when installing" . I have talked with user and the right
one should be import. Upgrade doesn't exist in 3.5 installer.
OK. I guess I should also change
"(not upgrading a previous version of the IDE)"
importing settings from a previous version of the IDE)"
Good point! Thanks Patrick.
I am having the same problems. I currently have Windows XP Home
edition and the NetBeans installer hangs on the dialog panel for
selecting the destination directory. I have only tried installing the
latest version, I will try v3.4 next.
Able to install v3.4.1 on WindowsXP Home successfully, but not v3.5
(indefinitely hangs on destination directory panel).
*** Issue 34289 has been marked as a duplicate of this issue. ***
Changing subject and OS and Platforms according reflect duplicates....
This is not problem of any OS, but of installer itself.
Please see my latest comment in the dup. issue #32693 :
------- From Daniel Mladek 2003-08-01 06:01 PDT -------
And try to investigate the reason why you can't install the product
more times.... or why sometimes you could...
The new ismp5 installers appear to be running on all platforms. If
this problem is again found, please write a new bug specifying the
ismp5 installers. Will mark this as invalid now.
removing RELNOTE keyword