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Bug 234251 - Useless and ugly mails
Summary: Useless and ugly mails
Status: RESOLVED FIXED
Alias: None
Product: www
Classification: Unclassified
Component: Bugzilla (show other bugs)
Version: 7.4
Hardware: All All
: P3 normal (vote)
Assignee: Jan Pirek
URL:
Keywords: USABILITY
Depends on:
Blocks:
 
Reported: 2013-08-12 07:38 UTC by Ondrej Brejla
Modified: 2013-08-19 09:27 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

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Description Ondrej Brejla 2013-08-12 07:38:17 UTC 
Mails which are send to us by new Bugzilla are really ugly, unreadable and useless. The most important part is the smallest one (text of the comment) and unimportant stuff is toooooo big.

My recomendation is to change the order of items in the mail and their size.

Enlarge the size of comment text and reduce the size of the "table" and info why I'm receiving the mail.

And the order of items? 1. Comment text (it's the most important imho), 2. Table with meta data, 3. Why I'm receiving it.

Thanks.
Comment 1 Jiri Kovalsky 2013-08-12 09:32:50 UTC 
I second this! I would even vote for this bug but the voting link has disappeared. :(
Comment 2 Tomas Mysik 2013-08-13 07:18:16 UTC 
Or simply return back the plain-text e-mails...

Thanks.
Comment 3 Marco Walther 2013-08-13 14:08:21 UTC 
That's your choice. The plain text version is still included in the emails.
Comment 4 Ondrej Brejla 2013-08-13 14:12:54 UTC 
But the default is HTML, so all mails sent to mailing lists use this useless html template.
Comment 5 Marco Walther 2013-08-13 14:40:45 UTC 
The default is a function of the email client. It gets both versions. But overall, the size of that HTML table will shrink with the next update somewhen.

Content-Type: multipart/alternative; boundary="1376403175.8C56D38a1.6797"; charset="UTF-8"
...

--1376403175.8C56D38a1.6797
Date: Tue, 13 Aug 2013 14:12:55 +0000
MIME-Version: 1.0
Content-Type: text/plain; charset="UTF-8"

https://netbeans.org/bugzilla/show_bug.cgi?id=234251

--- Comment #4 from Ondrej Brejla <obrejla@netbeans.org> ---
But the default is HTML, so all mails sent to mailing lists use this useless
html template.

-- 
You are receiving this mail because:
You are the QA Contact for the bug.

--1376403175.8C56D38a1.6797
Date: Tue, 13 Aug 2013 14:12:55 +0000
MIME-Version: 1.0
Content-Type: text/html; charset="UTF-8"

<html>
    <head>
...
Comment 6 Tomas Mysik 2013-08-16 04:58:15 UTC 
Please, is there any estimate when this usability issue will be fixed? Ideally together with the apparently incorrect source code comments [1][2][3] visible in every issue detail.

Thanks.
[1] # end - MARCO
[2] # MARCO - NB # # Importance: Priority: # end - MARCO
[3] # MARCO - NB #
Comment 7 Jan Pirek 2013-08-19 09:26:43 UTC 
I have changed default bugzilla behavior to send plaintext emails only. Format of mails now look as before. Please let me know if this is working for you.

honza
Comment 8 Ondrej Brejla 2013-08-19 09:27:30 UTC 
Seems to be ok, thanks.