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Bug 186479 - Websites on nb.org are unreliable and showing wrong content sometimes
Summary: Websites on nb.org are unreliable and showing wrong content sometimes
Status: VERIFIED FIXED
Alias: None
Product: www
Classification: Unclassified
Component: Admin (show other bugs)
Version: 6.x
Hardware: PC Linux
: P1 normal (vote)
Assignee: leawang
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-05-21 08:43 UTC by Martin Fousek
Modified: 2010-06-04 10:19 UTC (History)
4 users (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
screenshot of wrong website which doesn't exist in the path (175.08 KB, image/png)
2010-05-21 08:45 UTC, Martin Fousek
Details
another wrong website in Chinese (342.10 KB, image/png)
2010-05-21 08:50 UTC, Martin Fousek
Details
website page without nb.org layout sent by NetCAT user (51.64 KB, application/octet-stream)
2010-05-21 09:24 UTC, Martin Fousek
Details
Another report from our community - bug form for NetCATers (76.33 KB, image/gif)
2010-05-26 07:10 UTC, Marian Mirilovic
Details

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Description Martin Fousek 2010-05-21 08:43:25 UTC
Originally reported by NetCAT users, but easy to reproduce and with big impact to the netbeans.org site and users:
Project websites are sometimes taking content of another projects. So if you try some website links (http://qa.netbeans.org/) you will be getting many various pages. I got website for project "ja" in Chinese, "platform", "profiler" and then finally for project "qa".

Steps to reproduce: 
1, click http://qa.netbeans.org/ or originally reported http://qa.netbeans.org/processes/cat/bug_form.html
2, you will see wrong website page - if not refresh

Sometimes I get for ten refreshes in line properly page, sometimes I get ten times totally wrong website. Also some users are getting also only part of the page (the inner body without nb layout). By the way, sometimes takes getting of the website several minutes.

See screenshots (and compare the URL with the path mentioned in the page). I assume that you will be able to reproduce it really easy.
Comment 1 Martin Fousek 2010-05-21 08:45:46 UTC
Created attachment 99290 [details]
screenshot of wrong website which doesn't exist in the path
Comment 2 Martin Fousek 2010-05-21 08:50:16 UTC
Created attachment 99291 [details]
another wrong website in Chinese
Comment 3 Martin Fousek 2010-05-21 09:24:06 UTC
Created attachment 99298 [details]
website page without nb.org layout sent by NetCAT user
Comment 4 Marian Mirilovic 2010-05-25 06:28:06 UTC
Saw that today again, also tried to open http://platform.netbeans.org, but it wasn't shown at all. Also see issue 186610
Comment 5 gliesian 2010-05-25 15:43:32 UTC
Similarly, I attempted to reach xml.netbeans.org the other day and was redirected to a NetBeans web page translated in another language... a few page refreshes eventually got me to the xml.netbeans.org page.  I thought it was odd.
Comment 6 Martin Fousek 2010-05-26 07:10:19 UTC
Right now the production acceptance suite faced this issue. It means that the issue stays also after redeployment.
Comment 7 Marian Mirilovic 2010-05-26 07:10:34 UTC
Created attachment 99473 [details]
Another report from our community - bug form for NetCATers
Comment 8 Marian Mirilovic 2010-05-26 07:12:41 UTC
Lea/Marco, 
what is the status of this issue ? Are you working on it, any estimation when it will be fixed ?
Comment 9 leawang 2010-05-26 07:18:29 UTC
We are working on it, but have not root cause it yet.  We will update the bug report when we have something to share.  Thanks.
Comment 10 leawang 2010-05-26 14:46:28 UTC
Martin, do you still experience this after last night's deployment?  Thanks.
Comment 11 Martin Fousek 2010-05-26 15:00:13 UTC
Only the acceptance immediately after deployment crossed this issue. 

Also Marco asked me if I'm able to reproduce it so I'm trying it for about 50 minutes in 5-10 minutes intervals and I'm not facing it for now. I will send emails also into netcat mailing list if they are able reproduce this issue or not.
Comment 12 Martin Fousek 2010-05-27 06:14:24 UTC
I'm still not able to reproduce this issue now. Also no negative response in NetCAT mailing list. It seems that it helped.

Did you have already final solution for that? What I heard from Marco this will not be perhaps final solution or will be?
Comment 13 Marco Walther 2010-05-27 06:38:02 UTC
No, I was mostly looking at the incoming emails today:-( So we have to find a permanent solution for this.
Comment 14 Marco Walther 2010-06-03 21:59:39 UTC
So I changed the helper to something which could make a permanent solution. I tried to reproduce the `wrong web-site' problem with it and was not able.

Please whoever did see that in the past, try it and let me know. It's alwasys hard to declare a bug fixed which was never reproducible consistently:-(

Thanks,
-- Marco
Comment 15 Martin Fousek 2010-06-04 09:40:11 UTC
In 10min intervals I was opening about 40 tabs with platform.nb.org and qa.nb.org and I were not facing the issue for 2 hours. So it seems to be fixed. So I'm closing it now as fixed, but feel free anybody to reopen if the issue appears again.
Comment 16 Jiri Kovalsky 2010-06-04 10:19:16 UTC
I agree that it's fixed. Didn't see any malfunction in several days. Thank you Marco!