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Bug 181663 - Product/OS/Java information is not added to the issue description
Summary: Product/OS/Java information is not added to the issue description
Status: VERIFIED FIXED
Alias: None
Product: connecteddeveloper
Classification: Unclassified
Component: Bugzilla (show other bugs)
Version: 6.x
Hardware: All All
: P3 normal (vote)
Assignee: Jan Stola
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2010-03-09 03:42 UTC by Jaromir Uhrik
Modified: 2010-03-18 14:59 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:

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Description Jaromir Uhrik 2010-03-09 03:42:09 UTC 
Product Version: NetBeans IDE Dev (Build cdev-2143-on-100309)
Java: 1.6.0_17; Java HotSpot(TM) 64-Bit Server VM 14.3-b01-101
System: Mac OS X version 10.5.8 running on x86_64; MacRoman; en_US (nb)

When I try to file issue via main menu Help|Report Issue... the Report a New Issue page appears. There should be inserted Product/OS/Java version in the issue description by default. But usually it is not there - it appears there only very rarely. Actually I don't know how to reproduce the case that the info appears there.
Comment 1 Jaromir Uhrik 2010-03-09 03:47:39 UTC 
If the IDE is in state that the info is not pasted to the description then just invoke Plugin Manager (probably any other dialog). Then just go to Help|Report Issue... and the info is pasted to the reported issue description. Next attempt to report issue has again empty description by default:-(
Comment 2 Jaromir Uhrik 2010-03-09 04:16:58 UTC 
Oh no, the previous comment is not true. There is some magic which seems to have no rules - it is something like 50/50 to reproduce the issue.
Comment 3 Jan Stola 2010-03-09 04:29:37 UTC 
It seems to be some race condition. I have an idea where the problem can be.
Comment 4 Jan Stola 2010-03-09 04:57:12 UTC 
Fixed, hopefully - I was able to reproduce this problem regularly before and I haven't seen it with the fix.

Modified file: http://hg.netbeans.org/cdev/rev/6dcb57307566
Comment 5 Jaromir Uhrik 2010-03-18 14:59:21 UTC 
Verified  - cannot reproduce in:
Product Version = NetBeans IDE Dev (Build cdev-2185-on-100318)
Operating System = Mac OS X version 10.5.8 running on x86_64
Java; VM; Vendor = 1.6.0_17
Runtime = Java HotSpot(TM) 64-Bit Server VM 14.3-b01-101