This Bugzilla instance is a read-only archive of historic NetBeans bug reports. To report a bug in NetBeans please follow the project's instructions for reporting issues.
Today, I found out that there are no new postings since yesterday 9pm (CET) (I'm also subscribed to nbdiscuss so it was easy to compare) and some older postings were expired. I re-subscribed all groups and new postings appeared but all postings between Aug/31 and today are missing.
I can confirm. I use a direct link to news.netbeans.org from Netscape Comm. 4.76. All was working fine in NNTP land last night (Europe time). This morning, there appear to be no new messages in any of the groups, and clicking on any group gives me e.g.: ---%<--- Error! newsgroup server responded: Bad article number Perhaps the article has expired <netbeans.nbdiscuss/3BD85D77.D78F4945@Sun.COM> (899) Click here to remove all expired articles ---%<--- (This from Rochelle Raccah's post yesterday "why do newsletters come on Tuesday?" on netbeans.nbdiscuss.) Please leave as P1, it is impossible to see any new messages over NNTP while this is broken.
Are you using an external news server?
I use directly news.netbeans.org. Netscape 4.78.
Turned this over to our operations group (PCN6217).
Our operations group is looking into this.
Our operations group has replicated the problem and has escalated to the developer who set up the NNTP server.
*** Issue 16780 has been marked as a duplicate of this issue. ***
Updates from issue 16780: nbui newsgroup hasn't been updated since Sunday, October 14.
Is there any progress on this? I have not been able to access the NB lists for a week now (nbui for longer). A daily update would be very much appreciated.
Our development group and our operations group are working on this. There is no estimated date for fix delivery at this time.
OK, it seems older postings are back but there are no new postings: nbusers last: news Thu 11:27, mail Fri 10:30
Our NNTP server developer has rebuilt the history and the overview for the NNTP server. Please give us updates as to whether you can now see new NNTP messages, and if there is anything that looks out of the ordinary anymore. Thanks.
I no longer get errors about expired messages, but I only see messages up through Oct 25 in the lists (checked netbeans.modules.openide.dev and netbeans.nbnews). I am using the same Netscape (4.76) configuration I was using before the problem started, as I don't wish to lose information about read/unread messages. nbui still stops after Oct 12.
Note: I also started up Mozilla (0.9.5) after having deleted any previous news account settings, and connected to news.netbeans.org from scratch and subscribed to the groups. I still saw only messages up to Oct 25.
When I used netscape, at first I only saw messages through Oct 25th. Then I told netscape to sort by date, rather than thread -- and I started to see recent messages. I would hazzard a guess that the messages between Oct 25th and Nov 1st wound up with lower IDs than those from August - OCt 25th which were temporarily unavailable. When I tried this just now, the most recent date which I found in nbusers was from : Thu, 1 Nov 2001 22:26:57 +0000 (UTC) Unfortunately, that's yesterday, so that's not exactly evidence that it's working currently. nbui is definitely not in a good state.
I tried sorting by date on netbeans.modules.openide.dev and netbeans.nbusers and still saw only messages thru Oct 25 or thereabouts.
I did a short investigation on nbusers: telnet news.netbeans.org group netbeans.nbusers 211 23283 1 12162 netbeans.nbusers ^^^^^ it means last message should have number 12162 But last message I have received so far has number 10879. NNTP-Posting-Date: Mon, 5 Nov 2001 07:50:20 +0000 (UTC) Xref: news.collab.net netbeans.nbusers:10879 So what's wrong? I did one more investigation: telnet news.netbeans.org group netbeans.nbusers 211 23285 1 12162 netbeans.nbusers head 12162 ... NNTP-Posting-Date: Fri, 26 Oct 2001 00:17:55 +0000 (UTC) OK, here is the problem: message received on Oct 26, 00:17:55 with subject "[nbusers] Can Forte debugger display in HEXadecimal" has number 12162 and the next one has number 10619! As a side effect, some threads have bad order :(. Solution is not so hard, just turn off the news server, backup it, run perl script that renumbers all messages with wrong number and update control structures accordingly. Please, do it as soon as possible, I dont't want to wait several months to see new postings again :(.
We're going to be taking down the NNTP server for testing and bugfixes starting at noon Pacific time on Tuesday, Nov 5. The downtime may last up to 8 hours. I'll post updates here.
I used INNd's renumber function, which seems to have put things into a slightly better state -- going forward. However, I believe that at this point, some number of the messages from around the end of August to the begining of September are being hidden by messages from late October and the begining of November. For example, on netbeans.nbdev, messages # 10387-10599 are hidden by more recent messages. The message IDs for the messages which are causing this hiding are incorrect -- they're much earlier than they should be -- and this messes up most clients' threading. I was able to verify that the hidden messages appear to be present on the filesystem, just inaccessible by NNTP. I was also able to verify -- using telnet -- that new messages are getting new IDs. Before I did the renumber, the highest numbered message was 12001, and the most recent message was numbered 10599. After the renumber, subsequent messages recieved numbers above 12002, and now the display in netscape appears correct. This does not resolve in incorrect estimates as to the total number of messages -- netbeans.nbdev still estimates more than 22000, when the actual number is more than 12000. At this point, I have some additional ideas, but I'd like to do some more research before I touch anything further -- so I won't be touching the live machine tomorrow. However, it's possible that there will be downtime on Nov 7th similar to what Taska described. The observations about OE's behavior were helpful -- thanks.
As a side note -- Martin, if you want to point me to a perl script which does what you described, or provide one yourself, I'd love to take a look at it. Without reading the internals of INNd (certainly possible since the source is available -- just not fast ;-), it's not obvious to me how I'd go about updating the control structures (which are not flat files) without using the tools provided or risking further inconsistencies. I'm sure it is possible, but none of the perl scripts provided in the distribution appeared to handle this kind of problem. I'll be testing a solution using the tools provided by INNd -- ctlindd and makehistory. I've made a change to nbui which may resolve its problems -- AFAICT the issue was that the newsgroup didn't have the appropriate gateway address subscribed (it's possible to remove this through the admin UI; examining Log for that list might help explain how the address got unsubscribed). Future messages should appear in the newsgroup.
I've rebuilt the overview and renumbered again in such a way that the estimated message count is not far from the actual message count -- eg.: 211 12238 1 12026 netbeans.nbdev The difference is the number of messages which have duplicate message IDs (the newer ones hide the older ones) -- 212 in this case. It is possible, as Martin indicated, to modify the files (changing the Xref header in each one) so that the numbering will be correct after another rebuild of the overview -- but writing and testing such a script will take some time. The operation described above took about 30 minutes -- NNTP was only down for about that long. New messages were not appearing in NNTP during that time, plus an additional 2 & 1/2 hours (time for backup and some testing afterwards). The current status is that new messages should work, but some older (2 months old) messages are not visible, and some more recent messages are sorted incorrectly by common NNTP clients. Separately, I've verified that netbeans.nbui is actually recieving messages again.
I can now see new messages. All messages from 10/26 up until around Tuesday are missing, at least in Netscape 4.76.
Okay, so we have fixed the problem going forward. There are some historical messages which have been hidden by some other messages because their numbers are the same. Sometime in the next month, we will be moving to a new NNTP server, and this historical problem will be fixed in the process.
closing..
We recently moved out from Collabnet's infrastructure