This Bugzilla instance is a read-only archive of historic NetBeans bug reports. To report a bug in NetBeans please follow the project's instructions for reporting issues.

Bug 167550 - Installation problem
Summary: Installation problem
Status: RESOLVED WONTFIX
Alias: None
Product: installer
Classification: Unclassified
Component: Tools bundle (show other bugs)
Version: 6.x
Hardware: PC All
: P1 blocker (vote)
Assignee: issues@installer
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2009-06-23 17:49 UTC by velujeya
Modified: 2009-06-23 20:11 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
Error Screenshot and description (93.00 KB, text/plain)
2009-06-23 17:53 UTC, velujeya
Details

Note You need to log in before you can comment on or make changes to this bug.
Description velujeya 2009-06-23 17:49:59 UTC
Today I removed the existing version of Netbeans (6.5) and I tried to install the new version 6.5.1. When I tried to
install I got the following exception. 

Exception:
[2009-06-23 11:31:32.694]:       java.lang.RuntimeException:
[2009-06-23 11:31:32.694]:       java.io.IOException: Could not get shell folder ID list

Can anybody tell me what is the issue and how can I resolve this? (Herewith I am sending the error log as well, Please
have a look and let me know)

Thanks,
Jey

Error Log:
[2009-06-23 11:31:21.540]: entering -- org.netbeans.installer.Installer.main():78
[2009-06-23 11:31:21.540]: initializing the installer engine
[2009-06-23 11:31:21.540]:     entering -- org.netbeans.installer.Installer.<init>():113
[2009-06-23 11:31:21.540]:     ... initializing ErrorHandler
[2009-06-23 11:31:21.540]:     ... end of ErrorHandler initialization
[2009-06-23 11:31:21.540]:     exiting -- org.netbeans.installer.Installer.<init>():113
[2009-06-23 11:31:21.556]:     loading jni library
[2009-06-23 11:31:21.556]:         library resource path: native/jnilib/windows/windows-x86.dll
[2009-06-23 11:31:21.634]:         library file path: C:\Users\JVELUP~1\AppData\Local\Temp\nbi-756819905554838129.tmp
[2009-06-23 11:31:21.728]:     ... successfully loaded the library
[2009-06-23 11:31:21.743]:     entering -- org.netbeans.installer.Installer.<init>():118
[2009-06-23 11:31:21.743]:     dumping target system information
[2009-06-23 11:31:21.743]:         system properties:
[2009-06-23 11:31:21.743]:             awt.toolkit => sun.awt.windows.WToolkit
[2009-06-23 11:31:21.743]:             file.encoding => Cp1252
[2009-06-23 11:31:21.743]:             file.encoding.pkg => sun.io
[2009-06-23 11:31:21.743]:             file.separator => \
[2009-06-23 11:31:21.743]:             java.awt.graphicsenv => sun.awt.Win32GraphicsEnvironment
[2009-06-23 11:31:21.743]:             java.awt.printerjob => sun.awt.windows.WPrinterJob
[2009-06-23 11:31:21.743]:             java.class.path => C:\Users\JVELUP~1\AppData\Local\Temp\\NBI18206.tmp\bundle.jar
[2009-06-23 11:31:21.743]:             java.class.version => 50.0
[2009-06-23 11:31:21.743]:             java.endorsed.dirs => C:\Program Files\Java\jre6\lib\endorsed
[2009-06-23 11:31:21.743]:             java.ext.dirs => C:\Program Files\Java\jre6\lib\ext;C:\Windows\Sun\Java\lib\ext
[2009-06-23 11:31:21.743]:             java.home => C:\Program Files\Java\jre6
[2009-06-23 11:31:21.743]:             java.io.tmpdir => C:\Users\JVELUP~1\AppData\Local\Temp\
[2009-06-23 11:31:21.743]:             java.library.path => C:\Program
Files\Java\jre6\bin;.;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\oracle\product\10.2.0\db_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program
Files\QuickTime\QTSystem\;C:\Program Files\TortoiseSVN\bin;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;§/Î
[2009-06-23 11:31:21.743]:             java.runtime.name => Java(TM) SE Runtime Environment
[2009-06-23 11:31:21.743]:             java.runtime.version => 1.6.0_14-b08
[2009-06-23 11:31:21.743]:             java.specification.name => Java Platform API Specification
[2009-06-23 11:31:21.743]:             java.specification.vendor => Sun Microsystems Inc.
[2009-06-23 11:31:21.743]:             java.specification.version => 1.6
[2009-06-23 11:31:21.743]:             java.vendor => Sun Microsystems Inc.
[2009-06-23 11:31:21.743]:             java.vendor.url => http://java.sun.com/
[2009-06-23 11:31:21.743]:             java.vendor.url.bug => http://java.sun.com/cgi-bin/bugreport.cgi
[2009-06-23 11:31:21.743]:             java.version => 1.6.0_14
[2009-06-23 11:31:21.743]:             java.vm.info => mixed mode, sharing
[2009-06-23 11:31:21.743]:             java.vm.name => Java HotSpot(TM) Client VM
[2009-06-23 11:31:21.743]:             java.vm.specification.name => Java Virtual Machine Specification
[2009-06-23 11:31:21.743]:             java.vm.specification.vendor => Sun Microsystems Inc.
[2009-06-23 11:31:21.743]:             java.vm.specification.version => 1.0
[2009-06-23 11:31:21.743]:             java.vm.vendor => Sun Microsystems Inc.
[2009-06-23 11:31:21.743]:             java.vm.version => 14.0-b16
[2009-06-23 11:31:21.743]:             line.separator => 
[2009-06-23 11:31:21.743]:             os.arch => x86
[2009-06-23 11:31:21.743]:             os.name => Windows Vista
[2009-06-23 11:31:21.743]:             os.version => 6.0
[2009-06-23 11:31:21.743]:             path.separator => ;
[2009-06-23 11:31:21.743]:             sun.arch.data.model => 32
[2009-06-23 11:31:21.743]:             sun.boot.class.path => C:\Program Files\Java\jre6\lib\resources.jar;C:\Program
Files\Java\jre6\lib\rt.jar;C:\Program Files\Java\jre6\lib\sunrsasign.jar;C:\Program
Files\Java\jre6\lib\jsse.jar;C:\Program Files\Java\jre6\lib\jce.jar;C:\Program
Files\Java\jre6\lib\charsets.jar;C:\Program Files\Java\jre6\classes
[2009-06-23 11:31:21.743]:             sun.boot.library.path => C:\Program Files\Java\jre6\bin
[2009-06-23 11:31:21.743]:             sun.cpu.endian => little
[2009-06-23 11:31:21.743]:             sun.cpu.isalist => pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
[2009-06-23 11:31:21.743]:             sun.desktop => windows
[2009-06-23 11:31:21.743]:             sun.io.unicode.encoding => UnicodeLittle
[2009-06-23 11:31:21.743]:             sun.java.launcher => SUN_STANDARD
[2009-06-23 11:31:21.743]:             sun.jnu.encoding => Cp1252
[2009-06-23 11:31:21.743]:             sun.management.compiler => HotSpot Client Compiler
[2009-06-23 11:31:21.743]:             sun.os.patch.level => Service Pack 1
[2009-06-23 11:31:21.743]:             user.country => US
[2009-06-23 11:31:21.743]:             user.dir => C:\downloads
[2009-06-23 11:31:21.743]:             user.home => C:\Users\ssl_laa
[2009-06-23 11:31:21.743]:             user.language => en
[2009-06-23 11:31:21.743]:             user.name => JVeluppillai
[2009-06-23 11:31:21.743]:             user.timezone => America/Chicago
[2009-06-23 11:31:21.743]:             user.variant => 
[2009-06-23 11:31:21.743]:     ... end of target system information
[2009-06-23 11:31:21.743]:     exiting -- org.netbeans.installer.Installer.<init>():118
[2009-06-23 11:31:21.743]:     entering -- org.netbeans.installer.Installer.<init>():119
[2009-06-23 11:31:21.743]:     parsing command-line arguments
[2009-06-23 11:31:21.743]:         ... no command line arguments were specified
[2009-06-23 11:31:21.743]:     ... finished parsing command line arguments
[2009-06-23 11:31:21.743]:     exiting -- org.netbeans.installer.Installer.<init>():119
[2009-06-23 11:31:21.743]:     entering -- org.netbeans.installer.Installer.<init>():120
[2009-06-23 11:31:21.743]:     loading engine properties
[2009-06-23 11:31:21.743]:         loading engine properties
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.metal => 624
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.default => 500
[2009-06-23 11:31:21.743]:             loading nbi.product.remove.corrupted.products.silently => true
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.head.right.image =>
resource:org/netbeans/installer/wizard/wizard-description-background.png
[2009-06-23 11:31:21.743]:             loading nbi.overall.license.javafx.resource =>
org/netbeans/installer/product/components/netbeans-license-javafx.txt
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.win.xp => 600
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.gtk => 528
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.win.xp => 600
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.motif => 470
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.welcome.left.bottom.image =>
resource:org/netbeans/installer/wizard/components/panels/netbeans/resources/welcome-left-bottom.png
[2009-06-23 11:31:21.743]:             loading nbi.macosx.application.directory.name => NetBeans IDE Installer
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.title.prefix => NetBeans IDE Installer
[2009-06-23 11:31:21.743]:             loading nbi.overall.license.mysql.resource =>
org/netbeans/installer/product/components/netbeans-license-mysql.txt
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.nimbus => 624
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.metal => 470
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.motif => 470
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.gtk => 704
[2009-06-23 11:31:21.743]:             loading servicetag.allow.register => true
[2009-06-23 11:31:21.743]:             loading nbi.overall.license.resource =>
org/netbeans/installer/product/components/netbeans-license.txt
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.motif => 624
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.win.classic => 442
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.aqua => 480
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.default => 600
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.win.classic => 588
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.default => 500
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.default => 600
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.welcome.left.top.image =>
resource:org/netbeans/installer/wizard/components/panels/netbeans/resources/welcome-left-top.png
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.win.classic => 442
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.nimbus => 512
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.title.pattern => {0}
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.nimbus => 624
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.win.xp => 450
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.icon =>
resource:org/netbeans/installer/wizard/wizard-icon.png
[2009-06-23 11:31:21.743]:             loading nbi.overall.license.jdk6.resource =>
org/netbeans/installer/product/components/netbeans-license-jdk6.txt
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.win.xp => 450
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.aqua => 640
[2009-06-23 11:31:21.743]:             loading nbi.overall.license.jtb.resource =>
org/netbeans/installer/product/components/netbeans-license-jtb.txt
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.motif => 624
[2009-06-23 11:31:21.743]:             loading nbi.overall.license.jdk5.resource =>
org/netbeans/installer/product/components/netbeans-license-jdk5.txt
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.metal => 470
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.metal => 624
[2009-06-23 11:31:21.743]:             loading servicetag.allow.create => true
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.aqua => 480
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.width.aqua => 640
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.height.gtk => 528
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.win.classic => 588
[2009-06-23 11:31:21.743]:             loading nbi.product.suggest.install => true
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.width.gtk => 704
[2009-06-23 11:31:21.743]:             loading nbi.wizard.ui.swing.frame.minimum.height.nimbus => 512
[2009-06-23 11:31:21.743]:     ... finished loading engine properties
[2009-06-23 11:31:21.743]:     exiting -- org.netbeans.installer.Installer.<init>():120
[2009-06-23 11:31:21.743]:     initializing the local directory
[2009-06-23 11:31:21.743]:         ... custom local directory was not specified, using the default
[2009-06-23 11:31:21.743]:         ... local directory: C:\Users\ssl_laa\.nbi
[2009-06-23 11:31:21.743]:     ... finished initializing local directory
[2009-06-23 11:31:21.790]:     entering -- org.netbeans.installer.Installer.<init>():126
[2009-06-23 11:31:21.790]:     ... initializing DownloadManager
[2009-06-23 11:31:21.790]:         file not exist, queue is empty!
[2009-06-23 11:31:21.790]:     ... end of initializing DownloadManager
[2009-06-23 11:31:21.790]:     exiting -- org.netbeans.installer.Installer.<init>():126
[2009-06-23 11:31:21.790]:     entering -- org.netbeans.installer.Installer.<init>():127
[2009-06-23 11:31:21.790]:     ... initializing Registry
[2009-06-23 11:31:21.806]:     ... end of initializing ErrorHandler
[2009-06-23 11:31:21.806]:     exiting -- org.netbeans.installer.Installer.<init>():127
[2009-06-23 11:31:21.806]:     entering -- org.netbeans.installer.Installer.<init>():128
[2009-06-23 11:31:21.806]:     ... initializing Wizard
[2009-06-23 11:31:22.102]:         entering -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:22.102]:         validating previous installations
[2009-06-23 11:31:22.102]:         ... validating installations finished
[2009-06-23 11:31:22.102]:         exiting -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:22.133]:     ... end of initializing Wizard
[2009-06-23 11:31:22.133]:     exiting -- org.netbeans.installer.Installer.<init>():128
[2009-06-23 11:31:22.133]:     creating lock file
[2009-06-23 11:31:22.258]:         ... created lock file: C:\Users\ssl_laa\.nbi\.nbilock
[2009-06-23 11:31:22.258]:     finished creating lock file
[2009-06-23 11:31:22.258]: ... finished initializing the engine
[2009-06-23 11:31:22.258]: exiting -- org.netbeans.installer.Installer.main():78
[2009-06-23 11:31:22.258]: entering -- org.netbeans.installer.Installer.main():78
[2009-06-23 11:31:22.258]: starting the installer
[2009-06-23 11:31:22.258]:     ... initializing look and feel
[2009-06-23 11:31:22.258]:         ... custom look and feel class name was not specified, using system default
[2009-06-23 11:31:22.289]:         ... class name: com.sun.java.swing.plaf.windows.WindowsLookAndFeel
[2009-06-23 11:31:22.289]:         ... get installed L&Fs
[2009-06-23 11:31:22.305]:         ... set specified L&F
[2009-06-23 11:31:22.305]:         ... check headless
[2009-06-23 11:31:22.305]:         ... creating JFileChooser object to check possible issues with UI
[2009-06-23 11:31:22.430]:         ... could not activate defined L&F, initializing cross-platfrom one
[2009-06-23 11:31:22.430]:         java.lang.RuntimeException: java.io.IOException: Could not get shell folder ID list
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolderManager2$ComInvoker.invoke(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.composePathForCsidl(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.<init>(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolderManager2.getNetwork(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2$7.call(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2$7.call(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolderManager2$ComInvoker.invoke(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.access$300(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2$2.call(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2$2.call(Unknown Source)
[2009-06-23 11:31:22.430]:         	at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
[2009-06-23 11:31:22.430]:         	at java.util.concurrent.FutureTask.run(Unknown Source)
[2009-06-23 11:31:22.430]:         	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
[2009-06-23 11:31:22.430]:         	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run(Unknown Source)
[2009-06-23 11:31:22.430]:         	at java.lang.Thread.run(Unknown Source)
[2009-06-23 11:31:22.430]:         Caused by: java.io.IOException: Could not get shell folder ID list
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.getFileSystemPath0(Native Method)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2.access$900(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2$8.call(Unknown Source)
[2009-06-23 11:31:22.430]:         	at sun.awt.shell.Win32ShellFolder2$8.call(Unknown Source)
[2009-06-23 11:31:22.430]:         	... 18 more
[2009-06-23 11:31:22.430]:         ... cross-platform L&F class-name : javax.swing.plaf.metal.MetalLookAndFeel
[2009-06-23 11:31:22.430]:     ... initializing L&F finished
[2009-06-23 11:31:22.773]: ... finished starting the installer
[2009-06-23 11:31:22.835]: exiting -- org.netbeans.installer.Installer.main():78
[2009-06-23 11:31:22.835]: entering --
org.netbeans.installer.wizard.components.actions.InitializeRegistryAction.execute():69
[2009-06-23 11:31:22.835]: initializing product registry
[2009-06-23 11:31:22.835]:     entering -- org.netbeans.installer.product.Registry.initializeRegistry():187
[2009-06-23 11:31:22.835]:     initializing product registry properties
[2009-06-23 11:31:22.835]:         initializing local product cache directory
[2009-06-23 11:31:22.835]:         ... C:\Users\ssl_laa\.nbi\product-cache
[2009-06-23 11:31:22.835]:         initializing local product registry file
[2009-06-23 11:31:22.835]:         copying file: C:\Users\ssl_laa\.nbi\tmp\default-registry.xml to:
C:\Users\ssl_laa\.nbi\registry.xml
[2009-06-23 11:31:22.835]:             ... C:\Users\ssl_laa\.nbi\registry.xml
[2009-06-23 11:31:22.835]:             initializing local product registry stub uri
[2009-06-23 11:31:22.835]:             ... resource:org/netbeans/installer/product/default-registry.xml
[2009-06-23 11:31:22.835]:             initializing bundled product registry uri
[2009-06-23 11:31:22.835]:             ... resource:data/registry.xml
[2009-06-23 11:31:22.835]:             initializing product registry schema uri
[2009-06-23 11:31:22.835]:             ... resource:org/netbeans/installer/product/registry.xsd
[2009-06-23 11:31:22.835]:             initializing remote product registries uris
[2009-06-23 11:31:22.835]:             initializing state file schema uri
[2009-06-23 11:31:22.835]:             ... resource:org/netbeans/installer/product/state-file.xsd
[2009-06-23 11:31:22.835]:             initializing default state file uri
[2009-06-23 11:31:22.835]:             ... resource:org/netbeans/installer/product/default-state-file.xml
[2009-06-23 11:31:22.851]:             initializing target platform
[2009-06-23 11:31:22.851]:             ... windows-x86
[2009-06-23 11:31:22.851]:     initializing product registry properties
[2009-06-23 11:31:22.851]:     exiting -- org.netbeans.installer.product.Registry.initializeRegistry():187
[2009-06-23 11:31:22.866]:     entering -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:22.866]:     validating previous installations
[2009-06-23 11:31:22.866]:     ... validating installations finished
[2009-06-23 11:31:22.866]:     exiting -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:22.944]:     entering -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:22.944]:     validating previous installations
[2009-06-23 11:31:22.944]:     ... validating installations finished
[2009-06-23 11:31:22.944]:     exiting -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:22.944]: ... product registry initialization complete
[2009-06-23 11:31:22.944]: exiting -- org.netbeans.installer.wizard.components.actions.InitializeRegistryAction.execute():69
[2009-06-23 11:31:25.986]: entering --
org.netbeans.installer.wizard.components.actions.netbeans.NbInitializationAction.execute():128
[2009-06-23 11:31:25.986]: search for all java locations
[2009-06-23 11:31:26.189]:     checking for possible java locations in windows registry
[2009-06-23 11:31:26.189]:         found: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.6\JavaHome =
C:\Program Files\Java\jdk1.6.0_14
[2009-06-23 11:31:26.189]:         found: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Development Kit\1.6.0_14\JavaHome =
C:\Program Files\Java\jdk1.6.0_14
[2009-06-23 11:31:26.189]:         found: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.6\JavaHome =
C:\Program Files\Java\jre6
[2009-06-23 11:31:26.189]:         found: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime
Environment\1.6.0_14\JavaHome = C:\Program Files\Java\jre6
[2009-06-23 11:31:26.189]:     ... finished
[2009-06-23 11:31:26.189]:     checking for possible java locations in environment
[2009-06-23 11:31:26.189]:     ... finished
[2009-06-23 11:31:26.205]:     investigating java home candidate: C:\Program Files\Java\jdk1.6.0_14
[2009-06-23 11:31:26.205]:         executing command: C:\Program Files\Java\jdk1.6.0_14\bin\java.exe -classpath
C:\Users\ssl_laa\.nbi\tmp TestJDK, in directory: .
[2009-06-23 11:31:26.301]:             [stdout]: 1.6.0_14
[2009-06-23 11:31:26.301]:             [stdout]: 14.0-b16
[2009-06-23 11:31:26.301]:             [stdout]: Sun Microsystems Inc.
[2009-06-23 11:31:26.301]:             [stdout]: Windows Vista
[2009-06-23 11:31:26.301]:             [stdout]: x86
[2009-06-23 11:31:26.366]:             [return]: 0
[2009-06-23 11:31:26.366]:         ... command execution finished
[2009-06-23 11:31:26.366]:         ... java.version    = 1.6.0_14
[2009-06-23 11:31:26.366]:         ... java.vm.version = 14.0-b16
[2009-06-23 11:31:26.366]:         ... java.vendor     = Sun Microsystems Inc.
[2009-06-23 11:31:26.366]:         ... os.name         = Windows Vista
[2009-06-23 11:31:26.366]:         ... os.arch         = x86
[2009-06-23 11:31:26.366]:         ... version string : 1.6.0_14
[2009-06-23 11:31:26.366]:         ... put jdk info to the Java map
[2009-06-23 11:31:26.366]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:26.367]:     investigating java home candidate: C:\Program Files\Java\jre6
[2009-06-23 11:31:26.367]:         executing command: C:\Program Files\Java\jre6\bin\java.exe -classpath
C:\Users\ssl_laa\.nbi\tmp TestJDK, in directory: .
[2009-06-23 11:31:26.462]:             [stdout]: 1.6.0_14
[2009-06-23 11:31:26.462]:             [stdout]: 14.0-b16
[2009-06-23 11:31:26.462]:             [stdout]: Sun Microsystems Inc.
[2009-06-23 11:31:26.462]:             [stdout]: Windows Vista
[2009-06-23 11:31:26.462]:             [stdout]: x86
[2009-06-23 11:31:26.527]:             [return]: 0
[2009-06-23 11:31:26.527]:         ... command execution finished
[2009-06-23 11:31:26.527]:         ... java.version    = 1.6.0_14
[2009-06-23 11:31:26.527]:         ... java.vm.version = 14.0-b16
[2009-06-23 11:31:26.527]:         ... java.vendor     = Sun Microsystems Inc.
[2009-06-23 11:31:26.527]:         ... os.name         = Windows Vista
[2009-06-23 11:31:26.527]:         ... os.arch         = x86
[2009-06-23 11:31:26.527]:         ... version string : 1.6.0_14
[2009-06-23 11:31:26.527]:         ... put jdk info to the Java map
[2009-06-23 11:31:26.527]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:26.528]:     investigating java home candidate: C:\Program Files\Java\jre6
[2009-06-23 11:31:26.528]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:26.560]:     investigating java home candidate: C:\Program Files\Java\jre6\bin
[2009-06-23 11:31:26.561]:     investigating java home candidate: C:\Program Files\Java\jre6\lib
[2009-06-23 11:31:26.577]:     investigating java home candidate: C:\Program Files\Java
[2009-06-23 11:31:26.579]:     investigating java home candidate: C:\Program Files\Java\jdk1.6.0_14
[2009-06-23 11:31:26.595]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:26.597]:     investigating java home candidate: C:\Program Files\Java\jre6
[2009-06-23 11:31:26.597]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:26.615]:     investigating java home candidate: C:\Program Files
[2009-06-23 11:31:26.632]:     investigating java home candidate: C:\Program Files\7-Zip
[2009-06-23 11:31:26.650]:     investigating java home candidate: C:\Program Files\Adobe
[2009-06-23 11:31:26.667]:     investigating java home candidate: C:\Program Files\Apple Software Update
[2009-06-23 11:31:26.685]:     investigating java home candidate: C:\Program Files\ArcGIS
[2009-06-23 11:31:26.703]:     investigating java home candidate: C:\Program Files\Blinkx
[2009-06-23 11:31:26.720]:     investigating java home candidate: C:\Program Files\Bonjour
[2009-06-23 11:31:26.753]:     investigating java home candidate: C:\Program Files\BookSmart
[2009-06-23 11:31:26.770]:     investigating java home candidate: C:\Program Files\Broadcom
[2009-06-23 11:31:26.771]:     investigating java home candidate: C:\Program Files\Business Objects
[2009-06-23 11:31:26.789]:     investigating java home candidate: C:\Program Files\CE Remote Tools
[2009-06-23 11:31:26.806]:     investigating java home candidate: C:\Program Files\Common Files
[2009-06-23 11:31:26.824]:     investigating java home candidate: C:\Program Files\Dell
[2009-06-23 11:31:26.841]:     investigating java home candidate: C:\Program Files\Digsby
[2009-06-23 11:31:26.859]:     investigating java home candidate: C:\Program Files\DKG Advanced Solutions, Inc
[2009-06-23 11:31:26.877]:     investigating java home candidate: C:\Program Files\Elaborate Bytes
[2009-06-23 11:31:26.894]:     investigating java home candidate: C:\Program Files\ESRI
[2009-06-23 11:31:26.912]:     investigating java home candidate: C:\Program Files\FastPictureViewer
[2009-06-23 11:31:26.929]:     investigating java home candidate: C:\Program Files\FileZilla FTP Client
[2009-06-23 11:31:26.947]:     investigating java home candidate: C:\Program Files\Google
[2009-06-23 11:31:26.965]:     investigating java home candidate: C:\Program Files\HTML Help Workshop
[2009-06-23 11:31:26.982]:     investigating java home candidate: C:\Program Files\InfraRecorder
[2009-06-23 11:31:27.000]:     investigating java home candidate: C:\Program Files\Intel
[2009-06-23 11:31:27.024]:     investigating java home candidate: C:\Program Files\Internet Explorer
[2009-06-23 11:31:27.042]:     investigating java home candidate: C:\Program Files\Java
[2009-06-23 11:31:27.047]:     investigating java home candidate: C:\Program Files\Kaspersky Lab
[2009-06-23 11:31:27.065]:     investigating java home candidate: C:\Program Files\Leica Geosystems
[2009-06-23 11:31:27.082]:     investigating java home candidate: C:\Program Files\Microsoft ActiveSync
[2009-06-23 11:31:27.100]:     investigating java home candidate: C:\Program Files\Microsoft CAPICOM 2.1.0.2
[2009-06-23 11:31:27.117]:     investigating java home candidate: C:\Program Files\Microsoft Device Emulator
[2009-06-23 11:31:27.135]:     investigating java home candidate: C:\Program Files\Microsoft Office
[2009-06-23 11:31:27.153]:     investigating java home candidate: C:\Program Files\Microsoft Silverlight
[2009-06-23 11:31:27.170]:     investigating java home candidate: C:\Program Files\Microsoft SQL Server
[2009-06-23 11:31:27.188]:     investigating java home candidate: C:\Program Files\Microsoft SQL Server 2005 Mobile Edition
[2009-06-23 11:31:27.205]:     investigating java home candidate: C:\Program Files\Microsoft SQL Server Migration
Assistant 2005 for Access
[2009-06-23 11:31:27.223]:     investigating java home candidate: C:\Program Files\Microsoft Visual Studio
[2009-06-23 11:31:27.241]:     investigating java home candidate: C:\Program Files\Microsoft Visual Studio .NET 2003
[2009-06-23 11:31:27.275]:     investigating java home candidate: C:\Program Files\Microsoft Visual Studio 8
[2009-06-23 11:31:27.291]:     investigating java home candidate: C:\Program Files\Microsoft Works
[2009-06-23 11:31:27.292]:     investigating java home candidate: C:\Program Files\Microsoft.NET
[2009-06-23 11:31:27.325]:     investigating java home candidate: C:\Program Files\Movie Maker
[2009-06-23 11:31:27.326]:     investigating java home candidate: C:\Program Files\Mozilla Firefox
[2009-06-23 11:31:27.343]:     investigating java home candidate: C:\Program Files\MSBuild
[2009-06-23 11:31:27.361]:     investigating java home candidate: C:\Program Files\MSECache
[2009-06-23 11:31:27.378]:     investigating java home candidate: C:\Program Files\MSXML 4.0
[2009-06-23 11:31:27.396]:     investigating java home candidate: C:\Program Files\My.Freeze.com Toolbar
[2009-06-23 11:31:27.414]:     investigating java home candidate: C:\Program Files\MySQL
[2009-06-23 11:31:27.431]:     investigating java home candidate: C:\Program Files\Oracle
[2009-06-23 11:31:27.449]:     investigating java home candidate: C:\Program Files\Picasa2
[2009-06-23 11:31:27.466]:     investigating java home candidate: C:\Program Files\PrinterSwitcher
[2009-06-23 11:31:27.484]:     investigating java home candidate: C:\Program Files\Quest Software
[2009-06-23 11:31:27.502]:     investigating java home candidate: C:\Program Files\QuickTime
[2009-06-23 11:31:27.519]:     investigating java home candidate: C:\Program Files\Raize
[2009-06-23 11:31:27.551]:     investigating java home candidate: C:\Program Files\Real
[2009-06-23 11:31:27.552]:     investigating java home candidate: C:\Program Files\Reference Assemblies
[2009-06-23 11:31:27.570]:     investigating java home candidate: C:\Program Files\RMP3
[2009-06-23 11:31:27.588]:     investigating java home candidate: C:\Program Files\RustemSoft
[2009-06-23 11:31:27.605]:     investigating java home candidate: C:\Program Files\Skype
[2009-06-23 11:31:27.623]:     investigating java home candidate: C:\Program Files\Softland
[2009-06-23 11:31:27.640]:     investigating java home candidate: C:\Program Files\Stardock
[2009-06-23 11:31:27.658]:     investigating java home candidate: C:\Program Files\Sun
[2009-06-23 11:31:27.676]:     investigating java home candidate: C:\Program Files\TextPad 4
[2009-06-23 11:31:27.693]:     investigating java home candidate: C:\Program Files\TortoiseSVN
[2009-06-23 11:31:27.711]:     investigating java home candidate: C:\Program Files\Uninstall Information
[2009-06-23 11:31:27.728]:     investigating java home candidate: C:\Program Files\VS Revo Group
[2009-06-23 11:31:27.746]:     investigating java home candidate: C:\Program Files\Windows Calendar
[2009-06-23 11:31:27.764]:     investigating java home candidate: C:\Program Files\Windows Collaboration
[2009-06-23 11:31:27.781]:     investigating java home candidate: C:\Program Files\Windows Defender
[2009-06-23 11:31:27.799]:     investigating java home candidate: C:\Program Files\Windows Journal
[2009-06-23 11:31:27.816]:     investigating java home candidate: C:\Program Files\Windows Mail
[2009-06-23 11:31:27.834]:     investigating java home candidate: C:\Program Files\Windows Media Player
[2009-06-23 11:31:27.852]:     investigating java home candidate: C:\Program Files\Windows NT
[2009-06-23 11:31:27.869]:     investigating java home candidate: C:\Program Files\Windows Photo Gallery
[2009-06-23 11:31:27.887]:     investigating java home candidate: C:\Program Files\Windows Sidebar
[2009-06-23 11:31:27.904]:     investigating java home candidate: C:\Program Files\Winferno
[2009-06-23 11:31:27.922]:     investigating java home candidate: C:\Program Files\XLS to DBF
[2009-06-23 11:31:27.940]:     investigating java home candidate: C:\Program Files\Java
[2009-06-23 11:31:27.945]:     investigating java home candidate: C:\Program Files\Java\jdk1.6.0_14
[2009-06-23 11:31:27.945]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:27.962]:     investigating java home candidate: C:\Program Files\Java\jre6
[2009-06-23 11:31:27.962]:     ... parsed java: 1.6.0.14.0 by Sun Microsystems Inc.; final=true
[2009-06-23 11:31:28.201]: ... end of search for all java locations
[2009-06-23 11:31:28.201]: exiting --
org.netbeans.installer.wizard.components.actions.netbeans.NbInitializationAction.execute():128
[2009-06-23 11:31:28.342]: entering -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:28.342]: validating previous installations
[2009-06-23 11:31:28.342]: ... validating installations finished
[2009-06-23 11:31:28.342]: exiting -- org.netbeans.installer.product.Registry.loadProductRegistry():959
[2009-06-23 11:31:32.694]: An unexpected exception happened in thread AWT-EventQueue-0
[2009-06-23 11:31:32.694]: java.lang.RuntimeException: java.io.IOException: Could not get shell folder ID list
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolderManager2$ComInvoker.invoke(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.composePathForCsidl(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.<init>(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolderManager2.getNetwork(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2$7.call(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2$7.call(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolderManager2$ComInvoker.invoke(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.getFileSystemPath(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.access$300(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2$11.call(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2$11.call(Unknown Source)
[2009-06-23 11:31:32.694]: 	at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
[2009-06-23 11:31:32.694]: 	at java.util.concurrent.FutureTask.run(Unknown Source)
[2009-06-23 11:31:32.694]: 	at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
[2009-06-23 11:31:32.694]: 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolderManager2$ComInvoker$3.run(Unknown Source)
[2009-06-23 11:31:32.694]: 	at java.lang.Thread.run(Unknown Source)
[2009-06-23 11:31:32.694]: Caused by: java.io.IOException: Could not get shell folder ID list
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.getFileSystemPath0(Native Method)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2.access$900(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2$8.call(Unknown Source)
[2009-06-23 11:31:32.694]: 	at sun.awt.shell.Win32ShellFolder2$8.call(Unknown Source)
[2009-06-23 11:31:32.694]: 	... 18 more
[2009-06-23 11:31:32.694]: ... show message dialog
[2009-06-23 11:31:32.694]:     title: Critical Error
[2009-06-23 11:31:32.694]:     message: An unexpected exception happened in thread AWT-EventQueue-0
[2009-06-23 11:31:32.694]:     
[2009-06-23 11:31:32.694]:     Exception:
[2009-06-23 11:31:32.694]:       java.lang.RuntimeException:
[2009-06-23 11:31:32.694]:       java.io.IOException: Could not get shell folder ID list
[2009-06-23 11:31:32.694]:     
[2009-06-23 11:31:32.694]:     You can get more details about the issue in the installer log file:
[2009-06-23 11:31:32.694]:      C:\Users\ssl_laa\.nbi\log\20090623113121.log
[2009-06-23 11:31:42.662]: ... dialog closed
Comment 1 velujeya 2009-06-23 17:53:28 UTC
Created attachment 83951 [details]
Error Screenshot and description
Comment 2 dlipin 2009-06-23 20:11:45 UTC
That is the JDK bug 6544857, you can get more info and workarounds
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6544857