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Bug 153732 - loitering installer instance
Summary: loitering installer instance
Status: RESOLVED DUPLICATE of bug 149063
Alias: None
Product: installer
Classification: Unclassified
Component: Code (show other bugs)
Version: 6.x
Hardware: PC All
: P3 blocker (vote)
Assignee: issues@installer
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-11-24 01:35 UTC by bozidarnesic
Modified: 2008-11-24 07:11 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
screen capture of warning message (40.63 KB, image/jpeg)
2008-11-24 01:44 UTC, bozidarnesic
Details

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Description bozidarnesic 2008-11-24 01:35:47 UTC
1. Launch installation (double-click on netbeans-6.5-ml-java-windows.exe file). 
2. Install window opens.
3. Do not remember at which exact step (certainly early in the process of installation), install process hangs. More 
specificly, after few minutes of no obvious signs of any install activity being performed (e.g. no HD access), I cancel 
installation (click on Cancel button).
4. Install window still hangs; this time does not even refresh GUI. 
5. Few minutes later, I manually terminate process from Task Manager. 
6. Subsequent attempts to launch installer result in "NetBeans Installer is already running" message. 
7. I restart machine. Subsequent attempts to launch installer still result in "NetBeans Installer is already running" 
message. 
8. I do not try to "start another instance of the installer". 

As a result, I cannot install NetBeans. 

How do I get rid of previous installer instance?
Comment 1 bozidarnesic 2008-11-24 01:44:37 UTC
Created attachment 74056 [details]
screen capture of warning message
Comment 2 dlipin 2008-11-24 07:11:57 UTC
Just click "Yes" in the "... start another instance" dialog or remove %USERPROFILE%/.nbi/.nbilock.

Regarding possible reasons of the hang see
http://www.netbeans.org/community/releases/65/relnotes.html#known_issues-installer

Search for "The NetBeans IDE 6.5 installation wizard does not start properly (hangs)".

Dmitry

*** This issue has been marked as a duplicate of 149063 ***