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Bug 197356

Summary:	Unable to login in issue tracker
Product:	connecteddeveloper	Reporter:	ekenschaft
Component:	Issuetracking Framework	Assignee:	Tomas Stupka <tstupka>
Status:	RESOLVED INCOMPLETE
Severity:	normal
Priority:	P3
Version:	7.0.1
Hardware:	PC
OS:	Windows 7 x64
Issue Type:	DEFECT	Exception Reporter:

Description ekenschaft 2011-04-02 16:40:00 UTC

I have a working NetBeans account (obviously, since I used it to login here). However, I can't use it to login to the issue tracker within the IDE -- it always says, "Username or password is wrong." I can't completely rule out user error, but I've tried at least a dozen times over several weeks, using every reasonable variant of my username (e.g. with or without @netbeans.org), and both copying/pasting my password and typing it in manually.

Unfortunately for troubleshooting, I made several upgrades at once: a new computer, a new OS, and a new version of NetBeans -- Beta2, as I recall, followed by several Dev versions. Oh, yes, I also started using the Python module at the same time (which is what is giving me all the errors to report).

Comment 1 Tomas Stupka 2011-04-04 09:41:43 UTC

please run netbeans with the switches 
-J-Dorg.netbeans.modules.bugracking.BugtrackingManager.level=-1
-J-Dorg.netbeans.modules.bugzilla.Bugzilla.level=-1
try to reproduce the problem and attach your messages.log to this issue.


just in case, you could also check for yourself the username/password netbeans is passing to the server by adding the switch 
-J-Dorg.netbeans.modules.bugtracking.logPasswords=true
which will log your credentials in plain text

thanks

Comment 2 Tomas Stupka 2011-04-14 15:05:07 UTC

any update on this