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Bug 197356 - Unable to login in issue tracker
Summary: Unable to login in issue tracker
Status: RESOLVED INCOMPLETE
Alias: None
Product: connecteddeveloper
Classification: Unclassified
Component: Issuetracking Framework (show other bugs)
Version: 7.0.1
Hardware: PC Windows 7 x64
: P3 normal (vote)
Assignee: Tomas Stupka
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-04-02 16:40 UTC by ekenschaft
Modified: 2011-04-14 15:10 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


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Description ekenschaft 2011-04-02 16:40:00 UTC
I have a working NetBeans account (obviously, since I used it to login here). However, I can't use it to login to the issue tracker within the IDE -- it always says, "Username or password is wrong." I can't completely rule out user error, but I've tried at least a dozen times over several weeks, using every reasonable variant of my username (e.g. with or without @netbeans.org), and both copying/pasting my password and typing it in manually.

Unfortunately for troubleshooting, I made several upgrades at once: a new computer, a new OS, and a new version of NetBeans -- Beta2, as I recall, followed by several Dev versions. Oh, yes, I also started using the Python module at the same time (which is what is giving me all the errors to report).
Comment 1 Tomas Stupka 2011-04-04 09:41:43 UTC
please run netbeans with the switches 
-J-Dorg.netbeans.modules.bugracking.BugtrackingManager.level=-1
-J-Dorg.netbeans.modules.bugzilla.Bugzilla.level=-1
try to reproduce the problem and attach your messages.log to this issue.


just in case, you could also check for yourself the username/password netbeans is passing to the server by adding the switch 
-J-Dorg.netbeans.modules.bugtracking.logPasswords=true
which will log your credentials in plain text

thanks
Comment 2 Tomas Stupka 2011-04-14 15:05:07 UTC
any update on this