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Summary: | Corrupted VPD registry database | ||
---|---|---|---|
Product: | installer | Reporter: | bnevins <bnevins> |
Component: | Code | Assignee: | mslama <mslama> |
Status: | RESOLVED DUPLICATE | ||
Severity: | blocker | CC: | jchalupa |
Priority: | P2 | ||
Version: | 5.x | ||
Hardware: | All | ||
OS: | Windows XP | ||
Issue Type: | DEFECT | Exception Reporter: | |
Attachments: |
Logfile from "-is:log" option for windows installer
BEFORE deleting installshield directory... AFTER deleting installshield dir |
Description
bnevins
2005-11-27 18:23:38 UTC
Please first check MD5 checksum if it is correct. For Beta2 Windows installer it is 9e5d70d76bb6c1183e5dcdea75db5ca5 netbeans-5_0-beta2-bin-200511141730-windows-14_Nov_2005_1730.exe. Size is 60326071 bytes. If it is correct run installer with -is:log <Log file name> commane line option from console and attach resulting log file here. You can also run installer with -is:extract. It will extract setup.jar from installer. Then run "java -Dis.debug=1 -jar setup.jar" from console. Then copy/paste resulting log to file and attach it here. This log should be more verbose then previous. As workaround you can use zip distribution. What locale do you use? Created attachment 27361 [details]
Logfile from "-is:log" option for windows installer
Try to delete directory "C:\Program Files\Common Files\InstallShield". There was similar report. It seems installer cannot create its data there for some reason. (Current version of InstallShield uses this dir as cache for its jars and data on Windows.) Before you delete this dir please extract setup.jar from installer using command line option -is:extract. Then run "java -Dis.debug=1 -jar setup.jar" if you get more detail log. Thanks. Created attachment 27409 [details]
BEFORE deleting installshield directory...
Created attachment 27410 [details]
AFTER deleting installshield dir
The problem was fixed by deleting the installshield directory! Thanks for report. We already reported this problem to InstallShield. I do not know how this can happen. The only workaround available is to delete installer cache. It is safer to delete just "C:\Program Files\Common Files\InstallShield\Universal" instead of whole "C:\Program Files\Common Files\InstallShield" as "C:\Program Files\Common Files\InstallShield" can contain InstallShield software. *** This issue has been marked as a duplicate of 67530 *** |