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Bug 34091

Summary:	Installer hang on clean install
Product:	installer	Reporter:	cdesrosiers <cdesrosiers>
Component:	Code	Assignee:	issues@installer <issues>
Status:	RESOLVED DUPLICATE
Severity:	blocker
Priority:	P2
Version:	3.x
Hardware:	PC
OS:	Windows ME/2000
Issue Type:	DEFECT	Exception Reporter:

Description cdesrosiers 2003-06-02 15:27:53 UTC

When running the windows installation prgram for Netbeans 
IDE (encountered in 3.5 rc1, rc2 and rc3) if the option to 
upgrade an existing installation is not selected the 
installer will hang.  The hang occurs after when the next 
button is selected from the select a directory wizard 
panel.  The cpu on flat lines at 100% utilization while 
the hang is happening, I have left the machine run (1ghz 
P3 1gb ram) for over 20 minutes without seeing the 
installer recover and move on to the next step.  I have 
encountered this behavior on 2 different machines.  
Selecting an exisitng, older installation to upgrade from 
works.

Comment 1 Richard Gregor 2003-06-02 15:54:51 UTC

Hi,

do you see upgrade option in installer of 3.5rc or you mean import
from previous version?

Comment 2 Richard Gregor 2003-06-03 07:42:23 UTC

If you have more than one jdk installed, please try to use each of
them if the beahvior is the same. You can choose which one of jdks to
use by  is:javahome your_jdk_home_dir. E.g.

NetBeans....exe -is:javahome c:\j2sdk1.3.1

Also one of users outside found out that this behavior is caused by
not sufficient permissions, so try to change them, please, it might
help.Thanks.



*** This issue has been marked as a duplicate of 30767 ***