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Bug 181829

Summary: [69cat] Exception reporter doesn't reopen nor file a new issue anymore for existing fixed issues
Product: ide Reporter: misterm <misterm>
Component: Exceptions ReporterAssignee: Jindrich Sedek <jsedek>
Status: RESOLVED FIXED    
Severity: normal CC: hmichel, jkovalsky
Priority: P2    
Version: 6.x   
Hardware: PC   
OS: Windows XP   
Issue Type: DEFECT Exception Reporter:

Description misterm 2010-03-11 04:59:15 UTC
I've faced issue # 113933 in a 6.9 check out and exception reporter said the bug would be reopened if my running version was newer than the fix version, which was the case. However, neither it reopened nor it filed a new issue. It's not the first time I experience this, but this is the only issue number I have to prove it atm.
Comment 1 Jindrich Sedek 2010-03-11 05:37:43 UTC
while solving a bug #150879 we have decided to reopen an issue only in case of additional steps to reproduce. It looks like you case. If you had filled a comment how to reproduce the problem, an issue would have been reopen.

The true is that we shouldn't say false info in uploaddone page.
Comment 2 Jiri Kovalsky 2010-03-11 06:01:54 UTC
Sorry, I didn't reset TM intentionally.
Comment 3 misterm 2010-04-01 13:43:39 UTC
I've submitted a new report for # 182935 with a comment but the issue wasn't reopened neither a new one was created.
Comment 4 misterm 2010-04-09 14:52:08 UTC
Raising to P2. Core functionality in exception reporter is broken, but there is a workaround (manually submitting the issue).
Comment 5 Jindrich Sedek 2010-04-09 15:05:06 UTC
An issue 182935 was resolved as fixed on 2010-03-31 and the fix was propagated into trunk 2010-04-02. Your report was made on 2010-04-01. In such case I'm not able to recognize if you have the fix or not in your build. The reopen functionality is designed to reopen bugs, that still appears at least 10 days after the fix of an issue. See:
http://wiki.netbeans.org/CriteriaForReportingExceptionsToIssuezilla

You have to reopen the bug manually in case you are sure you have already the fix in your build.
Comment 6 Jindrich Sedek 2010-04-09 15:12:54 UTC
fixing the upload done message to contain reopen criteria link:
61eb2e378c7b

I'll redeploy the server next week