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1. copy servlet. 2. paste servlet in same package 3. when Confirm Changes appears, click close without clicking either process button 4. rename servlet 5. when Confirm Changes appears it asks whether to change element from old name to new name (even though there is no element), click Process All 6. Look in web.xml, there is no element for this servlet. This may be common as most users will want to rename a pasted copy and won't realize the consequences if they dismiss the first Confirm Changes dialog because they don't want an element added with the wrong name.
Hele Radko, would you like to look at this webapps bug?
Will fix for Promo D.
Copy/Paste action doesn't add servlet into web.xml in 4.0 (issue 48717)
This is not a problem in 4.x and noone is going to fix it in 3.x. Let's track 48717 separately