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Bug 258732 - Netbeans tooltips crash
Summary: Netbeans tooltips crash
Status: CLOSED FIXED
Alias: None
Product: platform
Classification: Unclassified
Component: -- Other -- (show other bugs)
Version: 8.1
Hardware: PC Windows 7
: P3 normal (vote)
Assignee: Antonin Nebuzelsky
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-04-08 14:51 UTC by MayRiv
Modified: 2016-04-26 10:11 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
messages.log (41.85 KB, application/octet-stream)
2016-04-11 07:49 UTC, MayRiv 		Details
hs_err_pid (30.10 KB, application/octet-stream)
2016-04-11 11:03 UTC, MayRiv 		Details
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Description MayRiv 2016-04-08 14:51:12 UTC 
There is must be possibility to disable tooltips when hovering ui elements such as "undo" arrow.

When tooltip pop-up, netbeans silently closes, it's impossible to use. Also, this behavior repeats on 8.0.2.

I tried C++-version.
Comment 1 Tomas Stupka 2016-04-08 14:58:16 UTC 
the product/component connecteddeveloper/bugzilla is meant for issues related to the bugzilla plugin in netbeans. this issue doesn't seem to be the case. 
reassigning for further evaluation.

reporter please attach your messages.log after such an crash, if available also the jdk crash report
Comment 2 Jiri Prox 2016-04-08 20:08:40 UTC 
This looks like JDK problem, please search for hs_err_pidXX file in your system (XX is number of process). It may contain more info about the crash.

Also consider upgrading your JDK if you're not using the last one.
Comment 3 MayRiv 2016-04-11 07:49:22 UTC 
Created attachment 159198 [details]
messages.log

I couldn't find hs_err_pid.
Comment 4 MayRiv 2016-04-11 07:50:21 UTC 
I'am using 8.77 (latest) jdk, but my friend is using 8.73, and it works. Maybe it will help.
Comment 5 MayRiv 2016-04-11 10:41:31 UTC 
Switched to 8.73, it didn't help
Comment 6 Jiri Prox 2016-04-11 10:48:21 UTC 
For the log there are some problems with DarculaLF plugin. Can you please disabled it and try it again?

The hs_err_pid* sould be in current directory or in the temp dir. 
I remember there was reported problems with unexpected JVM crach on Win 7, which was caused by graphic driver. But without the hs_err_pid I cannot say this is also your problem. But you can check if there is no newer version of the driver if nothing else helps.
Comment 7 MayRiv 2016-04-11 11:03:51 UTC 
Created attachment 159204 [details]
hs_err_pid

Found location of hs_err_pid.log


Also tried deinstall dracula F plagin, it didn't help.
Comment 8 Jiri Prox 2016-04-11 11:13:21 UTC 
Thanks for log.
It is problem of graphics driver:
Here is related JDK problem, which has been closed, since this has to be fixed on the side of the driver.

https://bugs.openjdk.java.net/browse/JDK-8138629

I'm closing this issue, since we cannot do anything on our side.
Comment 9 MayRiv 2016-04-11 11:19:23 UTC 
Is there a possibility to turn off tooltips?
Comment 10 Jiri Prox 2016-04-21 22:30:24 UTC 
Unfortunately there is no such option. 
It's better to install fixed driver.
Comment 11 MayRiv 2016-04-26 10:11:32 UTC 
I've installed fixed driver, problem is fixed, thank you.