This Bugzilla instance is a read-only archive of historic NetBeans bug reports. To report a bug in NetBeans please follow the project's instructions for reporting issues.
Created attachment 143509 [details] Shows the error - Synergy Sometimes a page load for http://services.netbeans.org/synergy/client/app/#/specifications can take 30 seconds or more, or (worst case) never load.
Thank you for reporting. The default timeout for Synergy API requests is 30 seconds, when some request is not fulfilled in 30sec, Synergy usually shows red message "Action failed" right below the breadcrumbs menu. More detail message is printed to javascript console. Could you please have a look and copy its content here once this issue happens? How to find console in IE11: http://msdn.microsoft.com/en-us/library/ie/dn255006(v=vs.85).aspx How to find console in Chrome: https://developers.google.com/chrome-developer-tools/docs/console#opening_the_console Another way would be to use Synergy in Chrome when Chrome Developer Tools is opened and once this happens, switch to Network and find which request failed.
Created attachment 143514 [details] Log from FireFox Okay. Here's a bit of log. First two page loads were sub-second response. Afterwards, system hang... Screen displays a pink box that says: "Action failed" I will work up a specific test case if the error isn't obvious in this log; let me know if that would help.
Thank you, from the log it seems that timeout is the problem here (since HTTP status code is 0) 02:14:23.745 "Uknown response: Seems like timeout occurred, please try to reload page" synergy.js:1 02:14:23.746 "Action failed >> " synergy.js:1 02:14:23.747 "HTTP Status code: 0" synergy.js:1 02:14:23.747 [object Object] synergy.js:1 02:14:23.747 " <<" synergy.js:1 02:14:24.071 GET http://services.netbeans.org/synergy/server/api/versions.php The [object Object] is in Chrome expandable and contains requested URL, I guess it is the versions.php but it probably doesn't matter. I'm afraid finding reproducible test case won't help/be possible as it happens randomly for random URL. It seems like sometimes it takes a long time before request reaches server.
I'm subsequently getting sub-second response from Synergy. Let's leave this ticket open for a few more days. If problem recurs, I'll try it in Chrome and see if it happens there as well, and document accordingly. Otherwise we can revisit this *next week* and probably resolve as worksforme.
Created attachment 143544 [details] Log from Chrome Froze again in FireFox 26.0 Opened in Chrome, still froze, See attachment. Changed back to Status: Open because the last time I must have accidentally bumped it to New.
Thank you, unfortunately it is random. I've created cron job that makes 15 requests with 5 seconds interval each 15 minutes so I can collect some information about when it happens so let's wait and see.
During those times when Synergy appears to be running slow in FireFox 26, about half of that time I get good response using Chrome. The other half of the time with Chrome, I get the same error as given in FF. Wierd.
FYI I gathered some data and the issue is now under deeper review.
Reporter, do you still see performance issues? My test jobs show only 2 failures due to timeouts in last 24 hours so I would close it for now.
It has been stable and smoking fast (<1 sec response) for the last 36 hours or so. Verified... I'll reopen if necessary.