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Product Version = NetBeans IDE Dev (Build 201306100004) Operating System = Windows 7 version 6.1 running on x86 Java; VM; Vendor = 1.7.0_15 Runtime = Java HotSpot(TM) Client VM 23.7-b01 Clicking on send doesn't close the dialog. When I hit cancel, it closed and IDE reacted as ig save was clicked (opening the exceptions reporter)
Could you please attach messages.log file and reopen ? Thanks in advance.
Created attachment 135605 [details] Logs
Attached log as requested.
Hmm, looking into logfile shows some network problem when performing check for credentials at URL https://statistics.netbeans.org/analytics/authenticate . Will investigate deeper.
It seems like some temporary networking issue on serverside (for many people was reporting very slooow some time ago, in the edge case it did not work at all). I can see on server logs that this problem is gone, even you are able to successfully authenticate and report bugs. Thanks for report anyway.
I still had the issue yesterday.
Ok, so just to clarify, sometimes you can report without any problems, sometimes it takes longer to send a report, and sometimes report is not sent at all? (In reply to comment #6) > I still had the issue yesterday.
All the time. I need to update the daily build version (not tried on July builds yet) and see how it goes. Will report back if still happening. On my experience it is never sent until I close the login data form.
I may not understand the problem; I taught reporting does not work for you?! can you please describe your scenario in detail? like: 1) open netbeans 2) typing in editor 3) exception appears, I click "review and report" 4) fill in details, hit "Send" button. 5) Dialog closes, Exception reporter window opens and notifies about reported error. ..because I see you are making successful reports, e.g. http://statistics.netbeans.org/analytics/detail.do?id=201746
Got it almost right. 1) open netbeans 2) typing in editor 3) exception appears, I click "review and report" 4) fill in details, hit "Send" button. 5) Wait but dialog never closes. 6) Click Close. 7) Dialog closes, Exception reporter window opens and notifies about reported error. That's why the reports go through, but only if I click close on the dialog. Otherwise it just stays there forever.
*** Bug 231299 has been marked as a duplicate of this bug. ***
The problem seems to be in URL, which used to be http, but now is https; connecting to https://statistics.netbeans.org/analytics/authenticate?username=musilt2&secur_passwd=${CRYPTED_PASSWORD} should return true || false; but in fact the problem is expired server certificate. Proper solution is to provide valid certificate on server (process of certificate request started), temporary solution can be revert URL from https back to http (in ide.branding).
Valid certificate was installed and so it should be fixed for trunk builds (not 7.4 beta) now. Please verify.