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| Summary: | IDE crashes during update | ||
|---|---|---|---|
| Product: | platform | Reporter: | javydreamercsw <javydreamercsw> |
| Component: | Autoupdate | Assignee: | Jiri Rechtacek <jrechtacek> |
| Status: | RESOLVED INCOMPLETE | ||
| Severity: | normal | CC: | mmirilovic |
| Priority: | P1 | ||
| Version: | 7.1.2 | ||
| Hardware: | PC | ||
| OS: | Windows 7 | ||
| Issue Type: | DEFECT | Exception Reporter: | |
| Attachments: | Log | ||
Raised to P1 as it renders the IDE unusable. Jirka, please look at the log .. all-ergonomics or svn ? Javier, the attached log doesn't contain any relevant information what's wrong with updater. Could you describe the problem in detail? IDE crashed during installing the updates, right? After start IDE manually all works normally or the problems persist? Thanks It crashed after the updates were installed, I believe. The IDE is unable to restart. I tried several times and always crashes. I haven't tried wiping out the user dir in case you guys want it. I was able to start it without issues today. (In reply to comment #5) > I was able to start it without issues today. Good to hear it. So I'm afraid I cannot resolve this problem now. I added new logging into IDE updater (running after restart) which would help to understand problems like this. These logging is part of 7.2 Beta. Once it appear again there, the logs makes it more clear. I close it as incomplete and let's wait for further logs. Thanks |
Created attachment 119887 [details] Log I just updated today 3 modules that showed as updates. I'm unable to restart the IDE as it crashes sometime during the update.