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Bug 213017 - IDE crashes during update
Summary: IDE crashes during update
Status: RESOLVED INCOMPLETE
Alias: None
Product: platform
Classification: Unclassified
Component: Autoupdate (show other bugs)
Version: 7.1.2
Hardware: PC Windows 7
: P1 normal (vote)
Assignee: Jiri Rechtacek
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-05-25 13:20 UTC by javydreamercsw
Modified: 2012-05-29 17:13 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
Log (3.60 MB, text/plain)
2012-05-25 13:20 UTC, javydreamercsw
Details

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Description javydreamercsw 2012-05-25 13:20:45 UTC
Created attachment 119887 [details]
Log

I just updated today 3 modules that showed as updates. I'm unable to restart the IDE as it crashes sometime during the update.
Comment 1 javydreamercsw 2012-05-25 13:21:08 UTC
Raised to P1 as it renders the IDE unusable.
Comment 2 Marian Mirilovic 2012-05-27 15:14:07 UTC
Jirka, please look at the log .. all-ergonomics or svn ?
Comment 3 Jiri Rechtacek 2012-05-28 09:41:01 UTC
Javier, the attached log doesn't contain any relevant information what's wrong with updater. Could you describe the problem in detail? IDE crashed during installing the updates, right? After start IDE manually all works normally or the problems persist? Thanks
Comment 4 javydreamercsw 2012-05-28 21:34:45 UTC
It crashed after the updates were installed, I believe. The IDE is unable to restart. I tried several times and always crashes. I haven't tried wiping out the user dir in case you guys want it.
Comment 5 javydreamercsw 2012-05-29 13:39:48 UTC
I was able to start it without issues today.
Comment 6 Jiri Rechtacek 2012-05-29 17:13:37 UTC
(In reply to comment #5)
> I was able to start it without issues today.

Good to hear it. So I'm afraid I cannot resolve this problem now. I added new logging into IDE updater (running after restart) which would help to understand problems like this. These logging is part of 7.2 Beta. Once it appear again there, the logs makes it more clear. I close it as incomplete and let's wait for further logs. Thanks