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Bug 99411 - Windows installer can't write to the directory it creates for installation.
Windows installer can't write to the directory it creates for installation.
Product: installer
Classification: Unclassified
Component: Code
PC Windows XP
: P3 (vote)
: 6.x
Assigned To: mslama
Depends on:
  Show dependency treegraph
Reported: 2007-03-29 16:50 UTC by dafydd
Modified: 2012-02-09 09:34 UTC (History)
0 users

See Also:
Issue Type: DEFECT

console output from installation .exe file with mslama's suggested option (15.82 KB, text/plain)
2007-04-05 19:05 UTC, dafydd

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Description dafydd 2007-03-29 16:51:51 UTC
When running netbeans-5_5-windows.exe, downloaded from, I get as 
far as determining the installtion directory, and endless loop from there.

"\netbeans-5.5" - Error: \netbeans5.5 is not writable.
"C:\Program Files\netbeans-5.5" - Error: C:\Program Files\netbeans5.5 is not 
"C:\Program Files\netbeans" - ... is not writable.

All of these directories are visible in Windows Explorer, so the installer 
created them. All of them have a dimmed out check in the "Read only" attribute 

Unchecking the attribute and reattempting also fails.

(Side note for NB5.5.1, I suppose: C:\Program Files\java\jdk1.6.0\bin\ doesn't 
get searhed by the installer, and has to be found manually. This is probably 
just a case of adding 1.6.0 to the search list...)

Comment 1 mslama 2007-03-29 17:27:07 UTC
JDK 6 is searched. Please first make sure installer is not corrupted. Check MD5
checksum available on download page.
Comment 2 dafydd 2007-03-29 17:43:49 UTC
v Checksum from download page: 
^ Local checksum

No difference that I can see.
Comment 3 dafydd 2007-03-29 21:41:03 UTC
Also occurs with netbeans-5_5_1-beta-windows.exe.

v 5.5.1 checksum from netbeans website.
^ Local checksum.

Also,in this case I tried C:\Program Files\netbeans\5.5.1 and got the dimmed 
check in the Read Only attribute at each level of the tree.
Comment 4 dlipin 2007-03-30 08:36:24 UTC

Just to confirm : are you installing as the administrator or somehow limited 
Comment 5 mslama 2007-03-30 09:12:07 UTC
Run installer with -is:javaconsole. Then attach resulting log output here. I
will check if there is any info about this problem.
Comment 6 dafydd 2007-04-05 19:04:07 UTC
dlipin: At the time I first saw this, I was the Administrator group for the
network, but not in the Administrator group for my desktop. Now that I'm also
the local Administrator, I have retested with the same results.

mslama: Attachment follows.
Comment 7 dafydd 2007-04-05 19:05:17 UTC
Created attachment 40515 [details]
console output from installation .exe file with mslama's suggested option
Comment 8 dafydd 2007-04-05 19:08:12 UTC
dlipin: To be more specific, I have never tried this install while logged in as

My first passes were logged in as me. At that time, I was in the Administrator
group for my domain, but not for the specific system I'm using.

I am now in the Administrator group, as me, for my local system. Under these
conditions, I still get the errors.
Comment 9 mslama 2007-08-15 09:59:27 UTC
From log problem is clear: InstallShield based installer does not run on 64bit JDK. You must use 32bit JDK to run
installer. Sorry for late response. For NB 6.0 we use different installer engine => this problem doe snot happen anymore.
Comment 10 sek123 2012-02-08 15:26:00 UTC

I am trying to install netbeans 5.5 and getting the same error message. I have went through below excerise but no luck.

can you please help me to reselove this issues?

Comment 11 sek123 2012-02-08 20:58:06 UTC
Unable to load JNI dll jar:ismpfile:C:\DOCUME~1\LOCALS~1\Temp\ismp002\7530886\engine\1.0\ext\windowsppk.jar!/reslib/windowsppk/win32ppk.dll Write error
        at Method)
        at com.installshield.boot.CoreFileUtils.copy(Unknown Source)
        at com.installshield.boot.CoreFileUtils.copy(Unknown Source)
        at com.installshield.boot.CoreFileUtils.createTempFile(Unknown Source)
        at com.installshield.util.LibraryLoader.loadLibrary(Unknown Source)
        at com.installshield.wizard.platform.win32.Win32Utils.loadDLL(Unknown So
Comment 12 mslama 2012-02-08 22:15:11 UTC
The best way is not to use installer but only zip distribution. I am sorry netbeans5.5 installer is so old that it is not supported anymore. IIRC it was last version which used InstallShield as installer platform.
Comment 13 Antonin Nebuzelsky 2012-02-09 09:34:33 UTC
Marek, thanks for the comment!

Closing again as fixed in later NetBeans.

5.5 is obsolete.

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