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Bug 73256 - Win98SE installation broken in multiple ways
Summary: Win98SE installation broken in multiple ways
Status: RESOLVED INVALID
Alias: None
Product: obsolete
Classification: Unclassified
Component: collabnet (show other bugs)
Version: 5.x
Hardware: Other Windows 95/98
: P2 blocker (vote)
Assignee: jcatchpoole
URL:
Keywords: RELNOTE
Depends on:
Blocks:
 
Reported: 2006-03-05 18:41 UTC by use42
Modified: 2009-11-08 02:35 UTC (History)
6 users (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


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Description use42 2006-03-05 18:41:09 UTC
When trying to install netbeans 5.0 on Win98SE one of the following things
happens, depending on how an installation is attempted:

(A) Using netbeans-5_0-windows.exe from netbeans.org:

After entering an installation location, or just accepting the default
\netbeans5.0 directory, the installation stops with the error message that the
directory is not writable. Althogh, verification in the console of course
indicates that the directory is writable. This happens independent of whatever
directory name is entered.

(B.1) Using bundled jdk-1_5_0_06-nb-5_0-win.exe *WITHOUT* having a pre-installed
JDK/SDK:

Installation stopps right after the main InstallShield window comes up with the
greeting message. The error message is that the current user doesn't have enough
privileges to install, and that one should change to an account with sufficient
privileges. Remember, I am talking about Win98SE, where there is no such thing
as a priviledged user.

(B.2) Using bundled jdk-1_5_0_06-nb-5_0-win.exe *WITH* having a pre-installed
1.5.0_06 JDK/SDK:

Installation runs up to a certain point, but hangs during the creating
uninstaller phase, with a progress indication of 92%

(C) Unpacking netbeans-5_0.zip gives a NetBeans 5.0 which starts. However, that
one doesn't mean much. It fails with severe problems in its metadata handling. I
will create a separate issue for this
Comment 1 mslama 2006-03-06 07:52:26 UTC
I am sorry. We do not support Win 98. (Actually problem is with InstallShield 11
we use to build installer. InstallShield did incompatible change in their native
support => result is installers based on InstallShield 11 do not work on Win
98.) Workaround is to use zip distribution.
Comment 2 use42 2006-03-06 19:54:17 UTC
Please add the information "We do not support Win 98" on the download page! I
wasted half a day to figure out what is apparently a known "feature" for some time.

The download page just allows for the selection of "Windows", and gives no
indication that "Windows" means Windows >= Windows 98.
Comment 3 mslama 2006-03-07 13:21:02 UTC
Release Notes contains list of supported OSes. Patrick do you think we should
emphasize we do nto support Win 98/Win ME to avoid such troubles?
Comment 4 Patrick Keegan 2006-03-07 21:18:31 UTC
Well, the release notes state which versions of Windows work.

The reporter is asking for it to be stated clearly on the download page. One
possible solution is to be more  specific in the Choose an Operating System
drop-down on the download page. Right now it says "Windows". Better might be
"Windows XP". Of course, we would have to remember to change this when new
versions of Windows come out. 

Comment 5 mslama 2006-03-20 16:08:30 UTC
So where to assign this? This is not so simple. Release Notes says NetBeans IDE
is tested on Windows XP Professional SP2 but it is known to run also on Windows
2000, Windows NT 4.0, Windows Server 2003. Another possibility is to add test to
installer and when Win 98/Win ME is detected we will show error message and do
not allow to continue. 
Comment 6 Patrick Keegan 2006-03-20 16:35:24 UTC
I think not allowing the install to proceed and having a clear message why is
the best thing to do. Not everybody is going to find their way to the release
notes for the explanation. If it is true that the IDE will probably not run on
Win98, then let's be clear about that during the install.
Comment 7 mslama 2006-03-20 16:41:19 UTC
This will only handle case when user uses installer. If he uses zip to install
NetBeans IDE instaler cannot help. Ok. I will add check to installer. Shall I
file separate issue for doc/web?
Comment 8 Antonin Nebuzelsky 2006-03-27 11:38:38 UTC
Marku, the fix with the warning message in installer should go to trunk and also
to 5.5 branch. Thanks.
Comment 9 mslama 2006-04-05 10:51:55 UTC
Jack please what is correct component/subcomponent when I want to modify info on
download page?
Comment 10 jcatchpoole 2006-04-11 11:01:52 UTC
I'll work on this.
Comment 11 jcatchpoole 2008-05-06 13:47:11 UTC
Sorry, this issue got lost.  It is however long resolved in the new downloads interface.  Closing.
Comment 12 Marian Mirilovic 2009-11-08 02:35:39 UTC
We recently moved out from Collabnet's infrastructure