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Bug 32958 - The 3.5 Beta Installer does not start
Summary: The 3.5 Beta Installer does not start
Status: RESOLVED WONTFIX
Alias: None
Product: installer
Classification: Unclassified
Component: Code (show other bugs)
Version: 3.x
Hardware: PC Windows XP
: P1 blocker (vote)
Assignee: Richard Gregor
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2003-04-16 17:41 UTC by iformanek
Modified: 2004-03-04 15:08 UTC (History)
3 users (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments

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Description iformanek 2003-04-16 17:41:43 UTC
After running the 3.5 Beta installer, a progress indicator 
is displayed indicating it is looking for suitable JDK, 
then it is hidden and nothing more happens.

Environment is:
- Win XP Pro, 512MB RAM
- JDK 141 and 131 installed (3.4.1 runs ok)

Can make my computer available for testing.
Comment 1 Richard Gregor 2003-04-22 16:20:51 UTC
Ups I didn't seen this bug. Sorry for late response. I should look
what happen on your computer.
Comment 2 Richard Gregor 2003-04-23 18:21:30 UTC
It is strange. I saw this problem on your machine but I'm not able to
reproduce this bug on my machine. Used jdk - 1.4.1_02-b06 and
1.4.1_01-b01 - but Win2000 not XP .  
Comment 3 Richard Gregor 2003-04-24 15:33:03 UTC
OK, after jdk1.4.1 reinstall on Ian's machine installer works.
Probably we need to add release note that sometimes reinstallation of
jdk1.4.1 is necessary. 
Comment 4 Richard Gregor 2003-04-24 15:34:44 UTC
What is your opinion Patrick?
Comment 5 Patrick Keegan 2003-04-24 16:13:53 UTC
Proposed relnote:

When running on Microsoft Windows systems and JDK version 1.4.1 is
installed, the NetBeans IDE installer fails while looking for a
suitable JDK version.

Workaround: Run the installer again
Comment 6 Patrick Keegan 2003-04-24 16:23:28 UTC
Oops, I guess the workaround is to reinstall the JDK. Is this the best
workaround? Or should we also suggest the user install from the zip file?
Comment 7 Richard Gregor 2003-04-24 16:30:45 UTC
In case of Ian's machine reinstallation helps. I think issue's
occurence will be low.I propose something like "If installer doesn't
start on winXP and jdk1.4.1, try to reinstall your jdk.If it doesn't
help use another jdk or download archive" 
Comment 8 Patrick Keegan 2003-04-24 16:41:38 UTC
How about?

Description: In some cases, when running on Microsoft Windows XP
systems and JDK version 1.4.1 is installed, the NetBeans IDE installer
fails while looking for a suitable JDK version.

Workaround: Reinstall the JDK software. If the problem persists with
that JDK version, try a different JDK version.
Comment 9 Richard Gregor 2003-04-24 16:43:33 UTC
I like it.
Comment 10 Jan Chalupa 2003-05-16 08:13:59 UTC
Yet another dup of issue #30767?
Comment 11 Richard Gregor 2003-05-16 08:23:19 UTC
Don't thing so. 
Comment 12 Richard Gregor 2003-08-12 10:20:26 UTC
Comment from A.R.Butler (sent directly):

I also had the install issue described in 32958. I suspect re-installing
the jdk may be a read herring. I did re-install but was still suffering
the problem. On a whim, I temporarily renamed the environment variable
JAVA_HOME to JAVA_HOME1 and the install proceeded correctly. I hope this
helps identify the problem.

thanks!
Comment 13 Patrick Keegan 2004-03-03 22:10:19 UTC
George, is this bug still relevant? Related to currently arising
issues maybe?
Comment 14 George Hernandez 2004-03-04 02:06:51 UTC
I don't know if this is related to any issues. I took a quick look at
the issue descriptions open for the installer and nothing seemed to
fit. I think it is no longer relevant.
Comment 15 Patrick Keegan 2004-03-04 15:08:23 UTC
removing RELNOTE keyword