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Bug 243477 - Can't install on Windows 7 x64 - missing DLL
Summary: Can't install on Windows 7 x64 - missing DLL
Status: RESOLVED WORKSFORME
Alias: None
Product: installer
Classification: Unclassified
Component: NBI (show other bugs)
Version: 8.0
Hardware: PC Windows 7
: P3 normal (vote)
Assignee: Libor Fischmeistr
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-04-02 13:30 UTC by taylodl
Modified: 2015-12-08 10:51 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
Installation Log (389.35 KB, application/octet-stream)
2014-04-02 13:30 UTC, taylodl 		Details
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Description taylodl 2014-04-02 13:30:17 UTC 
Created attachment 146500 [details]
Installation Log

NetBeans 8.0 will not install, root cause appears to be:

Caused by: java.io.FileNotFoundException: C:\javadev\ide\NetBeans 
8.0\platform\modules\lib\amd64\jnidispatch-340.dll (Access is denied)

This file doesn't exist - there's a "linux" directory there instead, 
which is odd, as this is the "netbeans-8.0-windows.exe" installer I'm running.

The other somewhat odd thing is my system is getting identified as an 
AMD64, actually it's an Intel i5-3320M running Windows 7 Enterprise 
SP1. My machine is an HP EliteBook 8470p with 8 Gb of memory.

I've been running NB 7.4 on JDK 1.7.0_45 just fine, and successfully tested  it running it on JDK 1.8.0, so I don't think the JDK 1.8.0 is an issue.
Comment 1 Libor Fischmeistr 2014-04-04 07:35:51 UTC 
Hello, thank you for the report. See comments in-line.

(In reply to taylodl from comment #0)
> Created attachment 146500 [details]
> Installation Log
> 
> NetBeans 8.0 will not install, root cause appears to be:
> 
> Caused by: java.io.FileNotFoundException: C:\javadev\ide\NetBeans 
> 8.0\platform\modules\lib\amd64\jnidispatch-340.dll (Access is denied)

That's really weird. Did you try to run installation as Admin? If no, please try to.

> This file doesn't exist - there's a "linux" directory there instead, 
> which is odd, as this is the "netbeans-8.0-windows.exe" installer I'm
> running.

That's ok, because also the linux libraries are included in the Windows installation.

> The other somewhat odd thing is my system is getting identified as an 
> AMD64, actually it's an Intel i5-3320M running Windows 7 Enterprise 
> SP1. My machine is an HP EliteBook 8470p with 8 Gb of memory.

That's also correct. Because it isn't necessary to differ between x64 and amd64 there is only one directory named amd64 with 64-bit libraries.

> I've been running NB 7.4 on JDK 1.7.0_45 just fine, and successfully tested 
> it running it on JDK 1.8.0, so I don't think the JDK 1.8.0 is an issue.
Comment 2 naveen1981 2015-12-08 10:51:41 UTC 
during the installation of netbeans i got the error:

Cant load IA 32-bit.dll on a AMD 64-bit platform