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Bug 239873 - Improve login error message if user is not in Synergy database
Summary: Improve login error message if user is not in Synergy database
Status: RESOLVED FIXED
Alias: None
Product: qa
Classification: Unclassified
Component: Synergy (show other bugs)
Version: 8.0
Hardware: All All
: P3 normal with 1 vote (vote)
Assignee: Vladimir Riha
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-12-30 14:05 UTC by hstenger
Modified: 2014-01-02 08:08 UTC (History)
2 users (show)

See Also:
Issue Type: ENHANCEMENT
Exception Reporter:

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Description hstenger 2013-12-30 14:05:26 UTC 
Scenario: The user has an account for netbeans.org but is not in the Synergy database. In this case clicking the Sign In button on the Synergy page results in an error message saying "Login Failed, Incorrect credentials, please try again" or no error message at all. With Google Chrome the user may even be redirected to https://netbeans.org/mypage#/?revalidate=1 which shows a successful login.

It would be nice to get a more descriptive error message like "Login failed, Your account is not enabled for Synergy".
Comment 1 Vladimir Riha 2013-12-30 14:09:07 UTC 
I'll add check so when user clicks on Sign in, I'll first check if his/her account exists in Synergy. If no, proper message will be displayed without any redirecting. 

Thank you for reporting.
Comment 2 Vladimir Riha 2014-01-02 08:08:50 UTC 
Should be fixed now #454