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Bug 239873 - Improve login error message if user is not in Synergy database
Improve login error message if user is not in Synergy database
Product: qa
Classification: Unclassified
Component: Synergy
All All
: P3 with 1 vote (vote)
Assigned To: Vladimir Riha
Depends on:
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Reported: 2013-12-30 14:05 UTC by hstenger
Modified: 2014-01-02 08:08 UTC (History)
2 users (show)

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Description hstenger 2013-12-30 14:05:26 UTC
Scenario: The user has an account for but is not in the Synergy database. In this case clicking the Sign In button on the Synergy page results in an error message saying "Login Failed, Incorrect credentials, please try again" or no error message at all. With Google Chrome the user may even be redirected to which shows a successful login.

It would be nice to get a more descriptive error message like "Login failed, Your account is not enabled for Synergy".
Comment 1 Vladimir Riha 2013-12-30 14:09:07 UTC
I'll add check so when user clicks on Sign in, I'll first check if his/her account exists in Synergy. If no, proper message will be displayed without any redirecting. 

Thank you for reporting.
Comment 2 Vladimir Riha 2014-01-02 08:08:50 UTC
Should be fixed now #454

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