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Bug 215789 - can't get to bugzilla if you are logged in
Summary: can't get to bugzilla if you are logged in
Status: RESOLVED WORKSFORME
Alias: None
Product: www
Classification: Unclassified
Component: Bugzilla (show other bugs)
Version: 7.3
Hardware: PC All
: P1 normal with 1 vote (vote)
Assignee: Jan Pirek
URL:
Keywords:
Depends on:
Blocks: 226701 232800 178427
  Show dependency tree
 
Reported: 2012-07-20 21:20 UTC by tbrunhoff
Modified: 2016-11-29 16:53 UTC (History)
6 users (show)

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments

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Description tbrunhoff 2012-07-20 21:20:48 UTC
If I am logged in to netbeans.org and try to go to bugzilla, I end up in the "not much happening right now" page. If I find a bug, it looks as if I'm not logged in, and if I click on the "log in" link, it says I am already logged in.

In short, sanity only exists if I log out, then go to bugzilla, and then log in.
Comment 1 Sergey Petrov 2012-09-24 11:51:54 UTC
I have the same(similar) issue from time to time, but don't remember to login at netbeans.org, only at bugzilla page. and logout-login is a workaround for me too.
Comment 2 Martin Fousek 2012-09-24 12:03:17 UTC
+1 Happens to me too. Honza let me know if I could you attach any valuable information which could help you resolve this issue, thanks...
Comment 3 Jan Pirek 2012-10-16 05:44:57 UTC
Hi,
can can you please try it again? Kenai deployed some fixes last Monday and several other issuer related to login were fixed.
Thanks
Comment 4 tbrunhoff 2012-10-16 17:29:00 UTC
> can can you please try it again?

Just tried with google chrome, and the symptom is the same: I'm logged in when I clicked on this bug, which said I needed to log in. I click on the log in button and it takes me to the "not much happening right now" page. However, if I log out, and *then* go to this bug, then click on log in, then I will get back to this bug's page and it will say I'm logged in.

I should note that after going through this to get to the "truly logged in" state, and I click on the link to this bug, it will take me to the bug and still show me as logged in. In fact I can't seem to find a way to get back into the logged in/not logged in state. So perhaps there is a new cookie installed that fixes the problem.

I'll close, but will reopen if I hit this again.
Comment 5 Sergey Petrov 2012-10-19 10:59:03 UTC
just got "You are already logged in" on attempt to log in.
log out - login works as before.
should I clean old cookies or try later?
Comment 6 tbrunhoff 2012-10-19 14:39:42 UTC
I have to reluctantly agree... I'm not sure this is fixed.  I've had two incidents one on each of the two machines I use where I was logged in/not logged in. I don't know what the conditions are for causing this to happen.
Comment 7 tbrunhoff 2012-10-22 15:56:08 UTC
Yes definitely still there. Presumably the cookies expire for bugzilla before the cookies for netbeans expire. That is, after three days, netbeans thinks I'm still logged in but bugzilla does not agree.

This is a bit irritating to me, but since I know how to get around it, it is tolerable. But for anyone new to the site this has got to be incredibly frustrating. This would drive potential contributors away.
Comment 8 Marian Mirilovic 2013-05-24 13:46:28 UTC
Yes, I think everybody in nb.org are facing this problem very often .. I think we could try to escalate it.
Comment 9 _ gtzabari 2013-06-21 16:27:15 UTC
This bug has been driving me nuts for months :) I'm glad I'm not the only one experiencing it.
Comment 10 Marian Mirilovic 2013-06-21 16:50:21 UTC
@Jan Pirek

Honza, could you please report to Kenai team ? Afterwards I'll ask John to escalate. Thanks in advance.
Comment 11 _ gtzabari 2013-06-23 05:31:18 UTC
Please inform the Kenai team that this problem is much bigger than just Netbeans. This affects all Kenai projects, such as Jersey (which uses JIRA).

Meaning, I go to https://java.net/jira/browse/JERSEY, click "login", get redirected to Kenai only to be told I'm already logged in.
Comment 12 Jan Pirek 2013-06-24 09:24:38 UTC
kenai issue created: https://kenai.com/jira/browse/KENAI-4188
Comment 13 _ gtzabari 2013-09-04 13:23:35 UTC
This issue is supposed to get fixed by September 13th, 2013 (after having been pushed back almost 3 months). Let's hope they *finally* fix it.

As a side-note, I've added dependent issues which I believe are duplicates. Please review them and close as necessary.
Comment 14 Sergey Petrov 2013-09-23 14:47:55 UTC
Still reproducible, press login on issue page and goes to "my page" where I'm logged in already, have to log out manually and relogin, firefox 24.0 if it's matter.
Comment 15 tbrunhoff 2016-11-29 16:53:00 UTC
Have not seen this in quite a while.