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Created attachment 107482 [details] Screenshot displaying the issue reported Steps: - Create some Custom Fields in JIRA (try multi-checkbox and configure some options) - Open the issue in Netbeans - Add a comment and UPDATE - Check the issue in JIRA Results: - values for custom fields are rendered multiple times - email fields are rendered incorrectly. check assignee or some other field that takes an email.
unfortunately, i wasn't able to reproduce. some more information would be needed. what is your jira server version? please also start netbeans with the switch -J-Dorg.netbeans.modules.jira.Jira.level=-1, reproduce the problem and attach then your messages.log thanks
Created attachment 107520 [details] message log
attached message log. The previous results were against Jira 4.0. Ran against Jira 4.3. Since the Issue summary view doesnt show email for Assignee, the rendering issue of email is not present anymore. However the issue with multiple entries of custom fields exist. The number keeps increasing every time I make a change (change status, priority, close, reopen) to the issue from Plexina.
hm, tried jira 3.13, 4.1 and 4.2.2 and still unable to reproduce. seems to be somehow related to your setup... just a blind try, but what you could do would be to remove the folders: {userdir}/var/bugtracking {userdir}/var/cache/bugtracking
priority to p2 as this doesn't seem to be a general problem
few more things: - what other kinds of custom fields (that multicheckbox) do you have configured? might be the problem is triggered by some other field type. we could give it a try. - maybe some other configurations on the server that could be interesting? - we officially support jira <= 4.1, see also issue #194481. please note that custom fields (just for https://studio.plugins.atlassian.com/wiki/display/LBL/JIRA+Labels+Plugin) aren't handled and touched in the nb jira plugin and the problem might be caused be the third party connector library we use. The planned upgrade could eventually help.
Ok, so waiving this bug for NB 7.0 and leave it as P2 , so we plan to do further analyses and we trust reporter and understand it's critical for him. We will also consider to fix it (if we will be able to do so) in next update release - 7.0.1. Thanks for understanding.
Created attachment 107590 [details] Jira custom field configuration screen I am surprised to know you could not reproduce it. We tried it on 3 separate installs of Jira 4.0. The email fields are rendered incorrectly on 4.0. For example, this is what I see after every push to Jira issue from NB 6.9.1 : <a href='mailto:<a href='mailto:<a href='mailto:<a href='mailto:<a href='mailto:shaf@example.com'>shaf@example.com</a>'><a href='mailto:shaf@example.com'>shaf@example.com</a></a>'><a href='mailto:<a href='mailto:shaf@example.com'>shaf@example.com</a>'><a href='mailto:shaf@example.com'>shaf@example.com</a></a></a>'><a href='mailto:<a href='mailto:<a href='mailto:shaf@example.com'> Also ran against Jira 4.3. The custom field 'Impact' (as shown in the attached pic) gets repeated value every time the issue is updated by Nb 6.9.1. For example, if 2 fields (mandatory and cost optimization) are selected, every time I update the issue status (or close/reopen the issue) NB sends repeated values to Jira and the 'Impact' field in the issue is displayed as "Mandatory, cost optimization, Mandatory, cost optimization, ......." I can email you screen shots of every step if you still can't reproduce it. Let me know if you decide not to address it anytime soon - we will have to write our own plugin then as our clients are dependent on this.
Created attachment 107591 [details] All custom fields These are all the custom fields we have, if this helps. Thanks.
tried one more time with 6.9.1 (previosly with a current dev build) but still not able to reproduce. tried even with an issue with all custom field types you have setup. > I can email you screen shots of every step if you still can't reproduce it. maybe an exact step by step description what you do in the nb client would be enough did you try after removing the {userdir}/var/ folders (or with an empty userdir) as mentioned in my previous post? > Let me know if you decide not to address it anytime soon - we will have to write > our own plugin then as our clients are dependent on this. we have to try to reproduce first... we could try to upgrade the jira libraries, but that won't happen for 7.0.1
jira libraries upgraded in #194481, and still unable to reproduce - so closing as worksforme for now. feel free to reopen in case the problem should remain.