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Bug 194883 - Help window is unresponsive & makes main window unresponsive, too
Summary: Help window is unresponsive & makes main window unresponsive, too
Status: CLOSED DUPLICATE of bug 195797
Alias: None
Product: platform
Classification: Unclassified
Component: Help System (show other bugs)
Version: 7.0
Hardware: PC Windows 7 x64
: P2 normal (vote)
Assignee: issues@platform
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-01-30 18:53 UTC by rgoldberg
Modified: 2011-02-23 18:15 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
Help freeze (44.69 KB, application/octet-stream)
2011-02-18 13:01 UTC, AlyonaStashkova 		Details
threaddump-build20110217 (18.80 KB, text/plain)
2011-02-18 14:17 UTC, AlyonaStashkova 		Details
Add an attachment (proposed patch, testcase, etc.)

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Description rgoldberg 2011-01-30 18:53:58 UTC 
If I open a help windows from the IDE, the help window pops up and displays seemingly correct content, but the contents of the window are unresponsive (will not respond to mouse clicks or the keyboard).  The help window can be moved & resized (though if the window is made larger, the additional area is black).  The same occurs for the main NetBeans window.  I must End Task the NetBeans task in Task Manager to stop NetBeans, then start a new NetBeans instance to resume functionality.

I am running:

Product Version: NetBeans IDE 7.0 M2 (Build 201010151251)
Java: 1.7.0-ea; Java HotSpot(TM) 64-Bit Server VM 20.0-b06
System: Windows 7 version 6.1 running on amd64; Cp1252; en_US (nb)

My JDK is the latest build of Java 7, build 1.7.0-ea-b127.

Thanks.
Comment 1 AlyonaStashkova 2011-02-18 13:01:45 UTC 
Created attachment 106148 [details]
Help freeze

Help dialog box opens, both Help and IDE freeze
Comment 2 Kenneth Ganfield 2011-02-18 13:25:02 UTC 
reassigning to ide
Comment 3 Marian Mirilovic 2011-02-18 13:48:49 UTC 
please generate thread-dump and attach it here :
http://wiki.netbeans.org/GenerateThreadDump

BTW: you are using old development build (7.0 Milestone 2) and not yet supported JDK 7.
Comment 4 AlyonaStashkova 2011-02-18 14:17:38 UTC 
Created attachment 106155 [details]
threaddump-build20110217

It's a recent build.
Comment 5 AlyonaStashkova 2011-02-18 14:43:56 UTC 
I switched to jdk1.6.0_24.
The issue persists.
Comment 6 AlyonaStashkova 2011-02-21 12:12:42 UTC 
The issue persists in build Dev 201102200501.

The NetBeans IDE 7.0 Beta 2 (Build 201102052128) works fine on the same machine.
Comment 7 Marian Mirilovic 2011-02-21 16:10:31 UTC 
(In reply to comment #4)
> Created an attachment (id=106155) [details]
> threaddump-build20110217

Thanks for attachment, but this is not the Thread-dump. Please could you attach thread-dump as described on the page linked above ? Thanks in advance.

BTW: looks like you are able to reproduce it, what are the steps to do so ?
Comment 8 Marian Mirilovic 2011-02-22 14:07:18 UTC 
tried latest NB build and I am not able to reproduce it on JDK 6
Product Version: NetBeans IDE Dev (Build 201102210501)
Java: 1.6.0_23; Java HotSpot(TM) 64-Bit Server VM 19.0-b09
System: Linux version 2.6.35-25-generic running on amd64; UTF-8; en_US (nb)

The JDK 7 related issue with Help is being tracked in issue 195797. If you are able to reproduce it on JDK 6, please reopen this issue. Thanks in advance.

*** This bug has been marked as a duplicate of bug 195797 ***
Comment 9 Marian Mirilovic 2011-02-23 18:15:43 UTC 
v/c