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Bug 178621 - Cannot login to kenai with chat enabled (no projects bookmarked)
Summary: Cannot login to kenai with chat enabled (no projects bookmarked)
Status: RESOLVED DUPLICATE of bug 176785
Alias: None
Product: connecteddeveloper
Classification: Unclassified
Component: Team Framework (show other bugs)
Version: 6.x
Hardware: All All
: P3 normal (vote)
Assignee: Jan Becicka
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2009-12-14 12:09 UTC by smsmithee
Modified: 2011-11-16 16:42 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
Exception stack trace (2.41 KB, text/plain)
2009-12-14 12:09 UTC, smsmithee
Details

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Description smsmithee 2009-12-14 12:09:38 UTC
Created attachment 92557 [details]
Exception stack trace

I searched for any open issues like this but didn't see any. When I try to login to Kenai through NB 6.8, I get the following stack trace in my IDE log (full stack trace attached) :

INFO [org.netbeans.modules.kenai.ui.LoginPanel]: Authentication failed
XMPPError connecting to kenai.com:5222.: remote-server-error(502) XMPPError connecting to kenai.com:5222.
  -- caused by: java.net.ConnectException: Connection timed out: connect
        at org.jivesoftware.smack.XMPPConnection.connectUsingConfiguration(XMPPConnection.java:900)
.....

I am definitely using the right credentials. I noticed that if I uncheck the "Online on Chat" box on the login page, it logs in successfully.
Comment 1 Petr Dvorak 2009-12-15 03:50:39 UTC
This can mean one thing - you do not have the credentials on the server (credentials for the chat and the rest of the Kenai support are separate).

I suggest asking the Kenai guys to check your account - they might find there is some inconsistency... Anyway - the exception should be handled a bit better (but from your user's point of view, it makes no difference).
Comment 2 pepijn 2009-12-15 17:12:52 UTC
Same problem here with Netbeans 6.8 on Ubuntu. Can't log in to Kenai if "online on chat" is selected (which was automatically selected).
Comment 3 Petr Dvorak 2009-12-17 04:31:59 UTC
Hi,

can you please check if you are able to login and join all your chatrooms with some standard XMPP client (Pidgin, Adium)?

http://blogs.sun.com/joshis/entry/how_to_set_up_pidgin

If you are able to log in using some standard client, the problem is in IDE (or in the XMPP lib we use). Otherwise, an issue about your particular accounts should be reported against Kenai (the passwords for your Kenai account and Kenai chat account are out of sync)...
Comment 4 smsmithee 2009-12-22 15:15:12 UTC
I think I figured out the problem, I bookmarked a project in Kenai and now the chat login works fine through Netbeans. I did not know you had to have a project bookmarked in order to login to chat.
Comment 5 Jan Becicka 2010-01-06 07:42:38 UTC
I cannot reproduce it even if I create brand new kenai account with no project bookmarked. Probably duplicate of 176785

*** This bug has been marked as a duplicate of bug 176785 ***