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Bug 148468 - [65cat] Cannot report problems through Report Problem dialog
Summary: [65cat] Cannot report problems through Report Problem dialog
Status: RESOLVED FIXED
Alias: None
Product: ide
Classification: Unclassified
Component: Exceptions Reporter (show other bugs)
Version: 6.x
Hardware: All All
: P1 blocker (vote)
Assignee: Jan Horvath
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-09-26 11:05 UTC by rajivderas
Modified: 2008-09-26 12:42 UTC (History)
1 user (show)

See Also:
Issue Type: DEFECT
Exception Reporter:

Attachments
screen shot of the message (131.71 KB, image/png)
2008-09-26 11:07 UTC, rajivderas 		Details
messages log file (330.82 KB, text/plain)
2008-09-26 11:08 UTC, rajivderas 		Details
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Description rajivderas 2008-09-26 11:05:43 UTC 
Steps to reproduce:
1) Create STS file in EJB Module project
2) Go to Web Services folder and right click STS file and select edit web service attributes
3) A null file object error triggers with the exception dialog just click review and report problem
4) The Report Problem dialog appears place your username and password and error description and click send button
An error message prompts with the message "Upload of log statistics.netbeans.org failed, please report the problem at 
..." and the error report doesn't send report to issuzilla. 
I have attached screen shot of the error messga blocking the sending of error information.

Dev Build 200809251401
JDK 6 Update 10
Comment 1 rajivderas 2008-09-26 11:07:18 UTC 
Created attachment 70664 [details]
screen shot of the message
Comment 2 rajivderas 2008-09-26 11:08:17 UTC 
Created attachment 70665 [details]
messages log file
Comment 3 rajivderas 2008-09-26 11:09:36 UTC 
please check the log file also i have attached it.
Comment 4 Jindrich Sedek 2008-09-26 11:24:05 UTC 
Thanks for your report - the problem is at the server side:

java.lang.NullPointerException
        at org.netbeans.modules.exceptions.bugs.issuezilla.ReplicaConnector.getIssue(ReplicaConnector.java:113)
        at org.netbeans.modules.exceptions.bugs.issuezilla.IssuezillaReporter.getIssue(IssuezillaReporter.java:578)
        at org.netbeans.modules.exceptions.utils.PersistenceUtils.issueIsFixed(PersistenceUtils.java:687)
        at org.netbeans.server.uihandler.IZInsertion$IssueClosedFilter.isInsertable(IZInsertion.java:245)
        at org.netbeans.server.uihandler.IZInsertion.start(IZInsertion.java:116)
        at org.netbeans.server.uihandler.DbInsertion.insertException(DbInsertion.java:332)
        at org.netbeans.server.uihandler.DbInsertion.start(DbInsertion.java:133)
        at org.netbeans.server.uihandler.Exceptions.finishSessionUpload(Exceptions.java:125)
        at org.netbeans.server.uihandler.Exceptions.finishSessionUpload(Exceptions.java:56)
        at org.netbeans.server.uihandler.LogFileTask.finishUploadOpen(LogFileTask.java:177)
        at org.netbeans.server.uihandler.LogFileTask.handleAddNewLog(LogFileTask.java:161)
        at org.netbeans.server.uihandler.LogFileTask.run(LogFileTask.java:117)
Comment 5 Jan Horvath 2008-09-26 12:42:40 UTC 
fixed in a1e38f4c5936