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Bug 132957 - netbeans 6.1 rc1 has encountered a problem while install
Summary: netbeans 6.1 rc1 has encountered a problem while install
Status: RESOLVED WORKSFORME
Alias: None
Product: installer
Classification: Unclassified
Component: Code (show other bugs)
Version: 6.x
Hardware: PC Windows XP
: P4 blocker (vote)
Assignee: issues@installer
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-04-16 07:16 UTC by boske3
Modified: 2008-05-05 08:03 UTC (History)
0 users

See Also:
Issue Type: DEFECT
Exception Reporter:


Attachments
launcher executable (408.00 KB, application/octet-stream)
2008-04-16 11:05 UTC, dlipin
Details

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Description boske3 2008-04-16 07:16:38 UTC
Hi i try to install a new netbeans 6.1 rc1 for windows,
and when i start exe file i got this error

"netbeans-6.1 rc1-windows.exe has encountered a problem 
and needs to be close. We are sorry for the inconvenience"

I try to install this version on another computer in company
which has same configuration and had same error message.

At home i install it wittout any problem.

Configuration is Intel Pentium CPU E2160 1.8GHZ (2 cpus) ,with Intel 82945 Express chipset
 
Here is text from error report:

**********************************************
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="netbeans-6.1rc1-windows.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="netbeans-6.1rc1-windows.exe" SIZE="191105552" CHECKSUM="0x107DC538" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x73FEC" LINKER_VERSION="0x0" LINK_DATE="02/14/2008 09:44:36" UPTO_LINK_DATE="02/14/2008 09:44:36" />
    <MATCHING_FILE NAME="Portir.exe" SIZE="1005568" CHECKSUM="0x90E8FED2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
    <MATCHING_FILE NAME="SetupEditPadPro6GerardBuxedaGomezGerardBuxedaGomez.exe" SIZE="6125248" CHECKSUM="0x4E79DDA"
BIN_FILE_VERSION="2.8.0.0" BIN_PRODUCT_VERSION="2.8.0.0" PRODUCT_VERSION="2.8.0" FILE_DESCRIPTION="Setup Package Built
with DeployMaster" COMPANY_NAME="" PRODUCT_NAME="DeployMaster" FILE_VERSION="2.8.0.0" ORIGINAL_FILENAME=""
INTERNAL_NAME="Setup" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x5E6757" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.8.0.0"
UPTO_BIN_PRODUCT_VERSION="2.8.0.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17"
VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="verypdf-free-txt2pdf.exe" SIZE="852344" CHECKSUM="0x32E5181E" BIN_FILE_VERSION="0.0.0.0"
BIN_PRODUCT_VERSION="0.0.0.0" FILE_DESCRIPTION="Text To PDF Converter v1.5 Setup                            "
COMPANY_NAME="verypdf.com, Inc.                                           " FILE_VERSION="                    "
LEGAL_COPYRIGHT="                                                                                                    "
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0"
LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.0.0.0" UPTO_BIN_PRODUCT_VERSION="0.0.0.0" LINK_DATE="06/19/1992 22:22:17"
UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="mysql-5.1.22-rc-win32\Setup.exe" SIZE="86387804" CHECKSUM="0x71387B5C" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119"
BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119
(xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
*****************************************

Any solution for problem
Comment 1 dlipin 2008-04-16 11:04:06 UTC
What is the md5 and size of the "netbeans-6.1 rc1-windows.exe" file?
what is the OS do you have? XP?Do you have it with the latest updates and Service Packs?
Try to clean C:\WINDOWS\Prefetch.

Does this error occur at the very beginning or you see any installer UI before it?
Can you execute the attached file? Does it show "It`s only a stub" message ?
Comment 2 dlipin 2008-04-16 11:05:37 UTC
Created attachment 60259 [details]
launcher executable
Comment 3 boske3 2008-04-18 14:07:25 UTC
Hi!
Size of the "netbeans-6.1 rc1-windows.exe" file is 182MB
OS is Windows XP PRoffesional SP 2,
I clean C:\WINDOWS\Prefetch and the same error message.

This error occur at the very beginning and i can see installer UI.
I will execute this attached message and see what happens.
I will report it to you very soon.

Comment 4 dlipin 2008-04-24 13:58:57 UTC
Do you have the following updates installed?
KB946026
KB943055
KB944533

Try googling... it looks like one of the windows updates is causing this trouble.

Do you have any antivirus software running? Could you please turn it off and give another try?

thanks,
dmitry
Comment 5 boske3 2008-05-05 07:23:15 UTC
Everything is fine now.
Problem was in downloaded install file.
I download it again and try to install and work fine.

Thanks for help
Comment 6 dlipin 2008-05-05 08:03:09 UTC
Thanks for the update!

Closing the issue as worksforme.