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Bug 170846 - New install hangs at 0% when using WE4Java Screen Reader
: New install hangs at 0% when using WE4Java Screen Reader
Status: RESOLVED INCOMPLETE
: installer
Code
: 6.7
: PC Windows XP
: P2 (vote)
: TBD
Assigned To:
:
:
:
: A11Y
:
:
  Show dependency treegraph
 
Reported: 2009-08-24 23:56 by
Modified: 2009-12-22 09:33 (History)
Issue Type: DEFECT
:


Attachments
NetBeans 6.7.1 Installer Hang (34.00 KB, image/png)
2009-08-25 15:52, ptbrunet
Details
output when using --verbose --output out.txt (43.00 KB, text/plain)
2009-08-25 16:08, ptbrunet
Details
output when using --extract and then running bundle.jar (1.58 MB, text/plain)
2009-08-25 16:30, ptbrunet
Details


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Description From 2009-08-24 23:56:21
Trying to install via netbeans-6.7.1-ml-javase-windows.exe but installer hangs
at 0%.  

C:\Documents and Settings\Pete>java -version
java version "1.6.0_15"
Java(TM) SE Runtime Environment (build 1.6.0_15-b03)
Java HotSpot(TM) Client VM (build 14.1-b02, mixed mode, sharing)
------- Comment #1 From 2009-08-25 14:47:16 -------
Please run installer with "--verbose --output out.txt" arguments and attach
out.txt file to this issue.

It can be also helpful if you additionally run installer in the following
manner (from command-line)
cd <dir-with-installer>
netbeans-6.7.1-ml-javase-windows.exe --extract
java -jar bundle.jar > out2.txt 2>&1
After it hangs, please press "Ctrl-Break" in the console a few times, then
Ctrl-C.
Please attach out2.txt as well. 

Please also attach the screenshot of hanging.
------- Comment #2 From 2009-08-25 15:52:27 -------
Created an attachment (id=86634) [details]
NetBeans 6.7.1 Installer Hang
------- Comment #3 From 2009-08-25 16:08:37 -------
Created an attachment (id=86638) [details]
output when using --verbose --output out.txt
------- Comment #4 From 2009-08-25 16:28:11 -------
Using the extract method is a successful workaround.  I will next attach
out2.txt from that installation.
------- Comment #5 From 2009-08-25 16:30:11 -------
Created an attachment (id=86641) [details]
output when using --extract and then running bundle.jar
------- Comment #6 From 2009-08-25 18:36:38 -------
That could be related to WE4Java Screen Reader.
I`m not quite sure whether it is suitable to ask that but could you please turn
it temporary off and try run installer 
again?

PS. Is that the right version that you use?
https://www.gwmicro.com/Script_Central/Scripts/Script_Details/?scriptid=1222
------- Comment #7 From 2009-08-26 16:59:33 -------
That was it.  I commented out that line in C:\Program
Files\Java\jre6\lib\accessibility.properties and the problem went
away.

#
# Load the Java support for WE4Java into the JVM 
#
#assistive_technologies=com.jmacarty.we4java.WE4JavaScreenReader
screen_magnifier_present=true

If you want to contact Jay he is Jay.Macarty at pbsg dot com